Digital Transformation Restructures Supply Chain Management for a Cyber-Security Hub in the Middle East
Tech Stack
- Android
- IOS
- Odoo
About Client
A major cybersecurity enterprise in the Middle East has gained a global presence. They are associated with the well-known Spectrami Group for all the good reasons. As a value-added distributor of cyber-security services, they offer elite services to their clientele. The client concentrates on offering comprehensive solutions to businesses and customers.
About Product
Our developers offered a comprehensive digital transformation platform that can streamline supply chain management. We collaborated with reliable messaging platforms so that all parties can enable smooth communication, increase operational efficiency and productivity and provide a consumer-styled e-commerce platform experience. We introduced advanced features such as automatic lead assignment, rebates, incentives based on loyalty points and its redemptions, separate vendor portals, shipping integration, renewal of subscription-based on products, managed fixed cost, and timesheet based services for product installations and demos. It helped the channel partners to scale up their operations and enable them to offer better deals to their customers.
User-specific access:
The client wanted to offer system access based on the user and reseller roles.
Our developers used the Odoo feature which provided users and resellers their specific access based on their roles. We build logic in the Odoo backend to showcase reseller-specific data on the reseller portal as per the agreement with the client. The marketplace also showcases product availability in different countries along with the relevant currency and user country status.
Solution
The Challenges
Result
- Reporting and Role VisibilityThe customized dashboards gave more data visibility as per specific user roles to all business aspects of sales, invoices, payments, and reports.
- Set clear eligibility criteriaThe customized logic in the Odoo helps set tailored eligibility criteria for reseller rebates, sales reps incentives, and the client’s commissions.
- Continuous CommunicationThe smart and intuitive integration with collaborative platforms helped ease communication among different parties and improved user engagement.
- Benefit the Sales teamThe system introduced automation in lead assignment to a salesperson based on the salesperson's skill set and entitled product range for sale under the geographical area assigned. The transaction cost reduced with improved efficiency resulting in more profitability.
Product Screens
Client Testimonials
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Patricia Walters
Founder and CEO - Creative LLCPowered by Clutch
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