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/ Case Study · Technology

A Middle East Cyber-Security Distributor Runs Its Channel on One Platform. Odoo Portals, Rebates, and Chat.

/ The engagement

A Digital Supply Chain Platform for Cyber-Security.

AmiViz is a major cyber-security enterprise in the Middle East with a global presence, associated with the Spectrami Group and working as a value-added distributor of cyber-security services. Brainvire built a digital transformation platform that streamlines supply chain management with role-based access, automatic lead assignment, rebates and loyalty incentives, separate vendor portals, shipping and subscription renewals, and a built-in chat across web and mobile.

Role-Based AccessRebate LogicBuilt-In ChatVendor Portal
Role-BasedReseller access
AutomatedLead assignment
LoyaltyRebates and incentives
Web + MobileBuilt-in chat

/ About the client

AmiViz

AmiViz is a major cyber-security enterprise in the Middle East that has gained a global presence and is associated with the well-known Spectrami Group. As a value-added distributor of cyber-security services, it offers elite services and comprehensive solutions to businesses and customers.

Brainvire built a digital transformation platform that streamlines supply chain management, connects reliable messaging so every party communicates smoothly, and delivers a consumer-styled ecommerce experience. The platform added automatic lead assignment, rebates, loyalty incentives and redemptions, separate vendor portals, shipping integration, subscription renewals, and timesheet-based services.

/ The approach

Design, architecture, and features, shipped as one program.

/01Access

Scoped by role

The client wanted access by user and reseller role, so the team used Odoo roles and backend logic to show reseller-specific data on the reseller portal and product availability by country and currency.

/02Incentives

Tracked by criteria

Managing sales rep and reseller activity was hard, so the team built logic to track eligibility, with reseller rebates on total sales, sales rep incentives on brand sales, and salesperson criteria on product range and geography.

/03Chat

Unified across platforms

Users wanted general and opportunity-specific chats with real-time order handling, so the team built a chat module across mobile app and web portal, with AI and ML to engage users across departments.

/04Vendors

Served in the cloud

The client wanted to demo technology in a virtual environment, so the team built a customer-specific cloud environment and a read-only vendor portal to track sales, opportunities, and purchase orders.

/ What stood in the way

Four problems, solved without a maintenance window.

Select a challenge to see how it shaped the build.

/01 User-specific access
/02 Managing sales rep activity
/03 Integration with collaborative platforms
/04 A virtual customer and vendor solution

User-specific access

The client wanted system access based on user and reseller roles. The team used Odoo roles with backend logic to give users and resellers specific access, showing reseller-specific data on the portal and product availability by country and currency.

Managing sales rep activity

The client faced hindrances managing sales reps and reseller activities. The team built logic in Odoo to track eligibility, basing reseller rebates on total sales, reseller sales rep incentives on brand sales, and the client's salesperson criteria on product range and geographic location.

Integration with collaborative platforms

Users wanted to split chats as general and opportunity-specific and handle order management in real time. The team built a universal chat module across a mobile app and web portal, with AI and ML to engage users from different departments.

A virtual customer and vendor solution

The client wanted to showcase its technology in a virtual customer environment integrated with other products. The team built a customer-specific cloud environment and a read-only vendor portal to evaluate sales, track product opportunities, and view purchase orders.

/ Product screens

The delivered experience.

The interface people actually use.

AmiViz delivered interface, screen 1/01Portal
AmiViz delivered interface, screen 2/02Resellers
AmiViz delivered interface, screen 3/03Rebates
AmiViz delivered interface, screen 4/04Chat
AmiViz delivered interface, screen 5/05Vendors

/ The results

What changed, in numbers.

Clear Reporting and role visibility Customized dashboards give data visibility by user role across sales, invoices, payments, and reports.
Set Eligibility criteria Custom Odoo logic sets tailored criteria for reseller rebates, sales rep incentives, and commissions.
Continuous Communication Integration with collaborative platforms eases communication and improves user engagement.
Stronger Sales team Automated lead assignment by skill set and product range cut transaction cost and lifted profitability.

/ Next step

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