Tech Stack

Android
IOS
Odoo

About Client

A major cybersecurity enterprise in the Middle East has gained a global presence. They are associated with the well-known Spectrami Group for all the good reasons. As a value-added distributor of cyber-security services, they offer elite services to their clientele. The client concentrates on offering comprehensive solutions to businesses and customers.

About Product

Our developers offered a comprehensive digital transformation platform that can streamline supply chain management. We collaborated with reliable messaging platforms so that all parties can enable smooth communication, increase operational efficiency and productivity and provide a consumer-styled e-commerce platform experience. We introduced advanced features such as automatic lead assignment, rebates, incentives based on loyalty points and its redemptions, separate vendor portals, shipping integration, renewal of subscription-based on products, managed fixed cost, and timesheet based services for product installations and demos. It helped the channel partners to scale up their operations and enable them to offer better deals to their customers.

before

The Challenges

before-ring

User-specific access:

The client wanted to offer system access based on the user and reseller roles.

Our developers used the Odoo feature which provided users and resellers their specific access based on their roles. We build logic in the Odoo backend to showcase reseller-specific data on the reseller portal as per the agreement with the client. The marketplace also showcases product availability in different countries along with the relevant currency and user country status.

Solution

The Challenges

Virtual Customer and Vendor-Specific Solution:

The client wanted to find a way to showcase their technology working with a virtual customer environment integrated with other products.

Our developers aim to provide a universal platform by introducing a customer-specific environment in the Cloud, to avoid physical discussions. A read-only vendor portal was introduced that allows vendors to evaluate total sales so far, track opportunities of products, and purchase orders.

Virtual Customer and Vendor-Specific Solution:

User-specific access:

The client wanted to offer system access based on the user and reseller roles.

Our developers used the Odoo feature which provided users and resellers their specific access based on their roles. We build logic in the Odoo backend to showcase reseller-specific data on the reseller portal as per the agreement with the client. The marketplace also showcases product availability in different countries along with the relevant currency and user country status.

Efficient management of sales reps’ activities:

The client faced several hindrances to manage sales reps and reseller activities.

We created a logic in Odoo to bifurcate and track several eligibility criteria. For instance, resellers rebate was based on total sales of resellers, reseller sales reps incentives were considered on brand sales of particular duration and total product sales. The client salesperson had a different criterion where total sales were evaluated on product range and geographic location.

Efficient management of sales reps’ activities:

Integration with Collaborative platforms:

Users have the additional feature to bifurcate chats as general and opportunity-specific. They also wanted to incorporate order management and processing in real-time.

Our developers aim to provide a universal platform for communication between resellers and employees through a built-in chat module in the form of a mobile app and web portal. AI and ML algorithms were suggested to engage with users from different departments.

Integration with Collaborative platforms:

Virtual Customer and Vendor-Specific Solution:

The client wanted to find a way to showcase their technology working with a virtual customer environment integrated with other products.

User-specific access:

The client wanted to offer system access based on the user and reseller roles.

Efficient management of sales reps’ activities:

The client faced several hindrances to manage sales reps and reseller activities.

Integration with Collaborative platforms:

Users have the additional feature to bifurcate chats as general and opportunity-specific. They also wanted to incorporate order management and processing in real-time.

Virtual Customer and Vendor-Specific Solution:

The client wanted to find a way to showcase their technology working with a virtual customer environment integrated with other products.

Result

Reporting and Role Visibility
The customized dashboards gave more data visibility as per specific user roles to all business aspects of sales, invoices, payments, and reports.
Set clear eligibility criteria
The customized logic in the Odoo helps set tailored eligibility criteria for reseller rebates, sales reps incentives, and the client’s commissions.
Continuous Communication
The smart and intuitive integration with collaborative platforms helped ease communication among different parties and improved user engagement.
Benefit the Sales team
The system introduced automation in lead assignment to a salesperson based on the salesperson's skill set and entitled product range for sale under the geographical area assigned. The transaction cost reduced with improved efficiency resulting in more profitability.

Product Screens

Client Testimonials

I would recommend Brainvire to anyone. They’re a very talented group of software engineers. They’ll tackle any challenges and take scope changes in stride. Along with their responsiveness, their team is communicative and dedicated.

Mike Luhtanen

Founder - Creative LLC

152 Reviews

“They handle all their work with a personal touch, which encourages a continued long-term partnership. Their deliverable are reliable thanks to vigorous QA testing. I would recommend Brainvire to anyone.”

Mike Luhtanen

Founder, Creative LLC

10 months ago