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/ Case Study · Technology
A Middle East Cyber-Security Distributor Runs Its Channel on One Platform. Odoo Portals, Rebates, and Chat.
/ The engagement
A Digital Supply Chain Platform for Cyber-Security.
AmiViz is a major cyber-security enterprise in the Middle East with a global presence, associated with the Spectrami Group and working as a value-added distributor of cyber-security services. Brainvire built a digital transformation platform that streamlines supply chain management with role-based access, automatic lead assignment, rebates and loyalty incentives, separate vendor portals, shipping and subscription renewals, and a built-in chat across web and mobile.
/ About the client
AmiViz is a major cyber-security enterprise in the Middle East that has gained a global presence and is associated with the well-known Spectrami Group. As a value-added distributor of cyber-security services, it offers elite services and comprehensive solutions to businesses and customers.
Brainvire built a digital transformation platform that streamlines supply chain management, connects reliable messaging so every party communicates smoothly, and delivers a consumer-styled ecommerce experience. The platform added automatic lead assignment, rebates, loyalty incentives and redemptions, separate vendor portals, shipping integration, subscription renewals, and timesheet-based services.
/ The approach
Design, architecture, and features, shipped as one program.
Scoped by role
The client wanted access by user and reseller role, so the team used Odoo roles and backend logic to show reseller-specific data on the reseller portal and product availability by country and currency.
Tracked by criteria
Managing sales rep and reseller activity was hard, so the team built logic to track eligibility, with reseller rebates on total sales, sales rep incentives on brand sales, and salesperson criteria on product range and geography.
Unified across platforms
Users wanted general and opportunity-specific chats with real-time order handling, so the team built a chat module across mobile app and web portal, with AI and ML to engage users across departments.
Served in the cloud
The client wanted to demo technology in a virtual environment, so the team built a customer-specific cloud environment and a read-only vendor portal to track sales, opportunities, and purchase orders.
/ What stood in the way
Four problems, solved without a maintenance window.
Select a challenge to see how it shaped the build.
User-specific access
The client wanted system access based on user and reseller roles. The team used Odoo roles with backend logic to give users and resellers specific access, showing reseller-specific data on the portal and product availability by country and currency.
Managing sales rep activity
The client faced hindrances managing sales reps and reseller activities. The team built logic in Odoo to track eligibility, basing reseller rebates on total sales, reseller sales rep incentives on brand sales, and the client's salesperson criteria on product range and geographic location.
Integration with collaborative platforms
Users wanted to split chats as general and opportunity-specific and handle order management in real time. The team built a universal chat module across a mobile app and web portal, with AI and ML to engage users from different departments.
A virtual customer and vendor solution
The client wanted to showcase its technology in a virtual customer environment integrated with other products. The team built a customer-specific cloud environment and a read-only vendor portal to evaluate sales, track product opportunities, and view purchase orders.
/ Product screens
The delivered experience.
The interface people actually use.
/01Portal
/02Resellers
/03Rebates
/04Chat
/05Vendors/ The results
What changed, in numbers.
/ Next step
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