A couple of months ago, the client reached out to Brainvire as they wanted to go digital. Our team worked day-in and out even during the pandemic to provide the client with the much-needed apps in the short timespan.
Our team designed and developed five innovation-driven apps, i.e. the client-customer mobile app, driver app, picking app, eCommerce website, and management portal.
The client is a leading international retailer in the Middle East. Along with retail, they are associated with diverse entities revolving around media, automotive, hospitality, catering, and real-estate. They want to encourage their customers to adopt healthy and better quality life to satisfy their needs.
“Today, customers are exposed to several brands, this makes them vulnerable since they fail to differentiate between good and poor quality products/services. As IT and digital experts, we provide cutting-edge apps and websites that can showcase that our clients are customer-worthy and offer niche services. For this project, we introduced essential and exclusive features that helped the client to reach, manage, and meet customer’s needs successfully,” said Mr. Chintan Shah, CEO of Brainvire.
The client wanted to provide comprehensive services to their customers. So, Brainvire helped them in their digital revitalization maneuvers. For instance, the customer mobile app and eCommerce website helped customers place quick orders of their choice.
The driver app allowed the client to set the orders on quick and timely delivery. The Picking app made it possible for the pickers at the store to pack delivery boxes based on the customer orders.
The management portal allowed the internal team to streamline orders and complete them. The analytics board offered quality insights to the client. These insights were further utilized to offer customized discounts and purchase journeys to their loyal customers.
With these apps, the client had a better understanding about where their business was moving and how they could prepare for future demands. The deep insights helped them track which products are more in demand at which hour and stay prepared to meet those demands.
The client was glad that they could now meet customer demands, deliver fresh food, and without any wastage. Thus, the go-digital paradigm was successfully implemented by the Brainvire team, which helped the client focus more on the core aspects of their business.
Developing solutions with innovation, usability, and efficiency, Brainvire is one of the top IT consulting firms. With over 20 years of experience and more than 800 employee strength, it strives to create a difference in society through technology. Having delivered over 1500 projects to its clientele spread globally, it has endured a 95% customer retention rate. Brainvire offers exclusive consultancy services such as Business Intelligence, Digital Marketing, Cloud ERP, CRM for E-commerce, etc. for diverse industry verticals while keeping customer satisfaction as its top priority.
It has earned many accolades such as ‘Top IT Services Firm 2020’, ‘Top Mobile App Developers 2020’, and ‘Top E-commerce Developers 2020’ by Clutch.