Home / Case Studies / Middle East Real Estate Developer
/ Case Study · Real Estate
Software to Keep Workflow Management Smooth. Every Task, in a Clean Flow.
/ The engagement
A Web and Mobile System for Facility and Workflow Management.
A well-known Middle East real estate developer, listed on the Dubai Financial Market and connected to over 36 international markets, wanted to serve its Serbian buyers after move-in. Brainvire built a.Net web app and mobile apps for eServices, with a load balancer for quick response, an internal management tool for structured work assignment, FTP-backed storage, and multilingual, multi-currency support.
/ About the client
The client is a well-known Middle Eastern real estate development firm with a substantial presence in Gulf nations, Africa, and Eastern Europe. Listed on the Dubai Financial Market and connected to over 36 international markets, it wanted to assist its Serbian property buyers after ownership.
Brainvire crafted facility management software for eServices after a customer moves into the property. The team delivered mobile apps and a.Net web application for varied home service bookings, with service providers, automated invoice and payment, and multilingual, multi-currency support behind a local payment gateway.
/ The approach
Design, architecture, and features, shipped as one program.
No slow logins
Simultaneous logins could not slow the app, so the team added a load balancer that distributes traffic across availability zones and targets for steady accessibility.
Work assigned cleanly
Internal management of agent targets and staff was a problem, so the team built an internal management tool for a structured assignment flow with timely reporting.
Files found fast
Storing and searching video and image files was hard, so the team used FTP to store files across servers and connect them to different applications for quick recovery.
Uninterrupted chat
Users needed smooth communication, so the team used a plug-in eased with NLP and a sequence-to-sequence model for better interaction.
/ What stood in the way
Four problems, solved without a maintenance window.
Select a challenge to see how it shaped the build.
A quick response rate
The client did not want users to face a slow app or website when they logged in simultaneously. We implemented a load balancer that gives clients a single point of contact and distributes traffic across availability zones and targets, boosting accessibility.
A workflow management tool
Proper internal management of agent targets and the associated staff was a problem for the client. The web-based app we built carries an advanced internal management tool that structures the assignment of work and supports timely reporting every time.
Quick data storage and recovery
Managing, storing, and searching video and image files was challenging. We used the FTP method to store files quickly across multiple servers, connect them to different applications, and find them easily when needed.
Smooth communication
The client wanted an interface that allows uninterrupted communication among users. We used a plug-in eased with algorithms like NLP and a sequence-to-sequence model for better communication.
/ Product screens
The delivered experience.
The interface people actually use.
/01Home
/02Services
/03Service List
/04Web App
/05Microsoft
/06ASP.Net
/07Enterprise
/08eService
/09Web
/10Config/ The results
What changed, in numbers.
/ Next step
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