Al Arkan
Adobe Commerce B2B Marketplace Development for Middle East Auto Parts Supplier
About Project
This project involved a B2B eCommerce platform development for a prominent Middle Eastern auto parts supplier. With 25+ years in the market, the client sought to expand its reach, improve customer experience, and streamline operations. By partnering with Brainvire, the client aimed to create a cutting-edge digital platform that would set new standards in the auto parts industry.
Automobile
BusinessMiddle East
Location
Business Goal
The client’s primary goal was to strengthen its online presence and B2B customer base with a new eCommerce platform to discover and purchase genuine auto parts from leading manufacturers. With a seamless online shopping experience, the aim was to increase sales and improve customer satisfaction.
Project Highlights
- B2B Marketplace Development
- Adobe Commerce Development
- Enhanced Operations
- Flexible Pricing Options
- Advanced Search and Filtering
Marketplaces for the Future
Key Challenges
Inefficient Order Inquiry
The manual search in the existing system was time-consuming and error-prone, especially for large orders.
Search and Retrieval Issues
The difficulty in saving and tracking past inquiries caused repeated searches and potential information loss.
Manual Document Verification
Manual document verification was time-consuming and error-prone, often leading to delays in processing.
Rigid Pricing Structure
The fixed pricing model restricted negotiation and flexibility, especially for high-value purchases.
Our Solutions
Adobe Commerce Quick Order Feature
We implemented Adobe Commerce’s quick order feature to address the challenge of the time-consuming and error-prone manual search for products. This allowed users to directly input product SKUs and quantities into a CSV file, significantly reducing order placement time and minimizing errors. By automating the process, we streamlined operations and improved user efficiency.
Enquiry Tracking & Saving
For better search and retrieval, and therefore, improved user experience and efficiency, we implemented a feature for users to save their inquiries for future reference. This enabled them to easily revisit past searches, track order statuses, and retrieve important details without having to re-enter search criteria. This streamlined approach also saved time and effort for users.
Automated Document Verification
To streamline the manual document verification process, we implemented an automated document verification system. This system allowed users to easily upload required documents during registration, which were then automatically checked for validity. This eliminated the need for manual intervention, significantly reducing processing time and ensuring accurate verification.
Flexible Pricing Options
To address the rigid pricing structure and empower users with greater flexibility, we implemented a feature that allowed users to negotiate prices for orders exceeding AED 50,000. This enabled the users to optimize their purchasing decisions, secure the best possible deals, and tailor the pricing to their specific needs.
Our Approach
Using the Agile scrum methodology, we divided the requirement into sprints, starting with a comprehensive project kickoff meeting to align expectations.
Kickoff
Discovery
Migration
Roadmap
Technology Stack
Cloud
Adobe Commerce Cloud
Project Management Platform
Adobe Commerce Cloud
Front-end Tech
Adobe Commerce Cloud
Back-end Tech
Adobe Commerce Cloud
Server
Adobe Commerce Cloud
Database
Adobe Commerce Cloud
Third-Party Tools
Adobe Commerce Cloud
Framework
Adobe Commerce Cloud
Key Results
Seamless Migration
Successfully migrated the website to Adobe Commerce, enhancing performance and scalability.Enhanced User Experience
Optimized website performance, improved user interface, and streamlined user journeys.Improved Security
Strengthened website security with advanced security measures and regular updates.Future-Proof Architecture
Built a scalable and flexible platform to accommodate future growth and evolving business needs.
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