Odoo CRM Streamlines Telecom Giant's Efficiency
About
This is among the most prominent international satellite service providers. This has been a renowned brand for over 25 years, providing customers with high-quality satellite-based solutions and offering adequate final data and voice services whenever and wherever it matters. They facilitate digitalization for the maritime sector and land-based remote units without GSM coverage. For urban networks, they offer a robust satellite backup to ensure the continuity of their client's businesses.
Project Highlights
With emerging business opportunities and complex processes, the brand needed a robust business solution that could simplify the flow of its internal tasks. Our Brainers proposed Odoo CRM as an ideal solution based on their business requirements. As a result, they now have a centralized system that can streamline tasks, improve management, and better visibility.
The Challenges
- Effective Lead Management:The brand struggled to manage several leads directed to their WordPress website.
- Customized Price Lists:Often, loyal customers or businesses expect a better price for their loyalty. The brand wanted a customized price list for such firms and customers.
- Application Of Customized Price ListThe brand wanted to prioritize and record price list details of all their customers and businesses.
- Automated Approvals:It was time-consuming for the brand to seek approvals at different levels.
Tech Stack
Odoo
PostgreSQL
Azure cloud
Odoo.sh
Slack
Result
Better Customer Knowledge
Odoo CRM provided additional customer information, which improved lead management and conversions.Customer Benefits
The customized price list feature allows customers and businesses to acquire a better price than first-time users.Centralized Management
The Odoo system acts as a centralized database where all transactions and orders are recorded in an organized manner.Quick Approvals
The brand’s internal team does not have to undergo a manual approval process. Instead, they can seek approval from the concerned person with a single click.
