Tech Stack
- Azure cloud
- Odoo
- Odoo.sh
- PostgreSQL
- Slack
About Client
This is among the most prominent international satellite service providers. This has been a renowned brand for over 25 years, providing customers with high-quality satellite-based solutions and offering adequate final data and voice services whenever and wherever it matters. They facilitate digitalization for the maritime sector and land-based remote units without GSM coverage. For urban networks, they offer a robust satellite backup to ensure the continuity of their client's businesses.
About Product
With emerging business opportunities and complex processes, the brand needed a robust business solution that could simplify the flow of its internal tasks. Our Brainers proposed Odoo CRM as an ideal solution based on their business requirements. As a result, they now have a centralized system that can streamline tasks, improve management, and better visibility.
Effective Lead Management:
The brand struggled to manage several leads directed to their WordPress website.
Brainers used an appropriate API integration between Odoo CRM and the WordPress website. This integration gave them a better idea of leads generated through different regions. With this information, they could identify and understand leads better and nurture them in the right direction.
Solution
The Challenges
Result
- Better Customer KnowledgeOdoo CRM provided additional customer information, which improved lead management and conversions.
- Customer BenefitsThe customized price list feature allows customers and businesses to acquire a better price than first-time users.
- Centralized ManagementThe Odoo system acts as a centralized database where all transactions and orders are recorded in an organized manner.
- Quick ApprovalsThe brand’s internal team does not have to undergo a manual approval process. Instead, they can seek approval from the concerned person with a single click.