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An Omnichannel Retail ERP solution for Empowering Digital Transformation in the Diamond Industry

An Omnichannel Retail ERP solution for Empowering Digital Transformation in the Diamond Industry

Tech Stack

  • Magento Community
    Magento Community
  • Odoo
    Odoo

About Client

The client is a pioneer in providing designer diamonds and custom-made rings online. It offers a wide collection of designer and customized engagement rings of unique settings and styles. They are highly recognized with accolades like INC 5000, Internet Retailer’s Top 1000, 50 Fastest Growing E-commerce Companies and Houston Business Journal's Fast 100 companies.

About Product

Effective ERP solution to improve customer engagement was what the client wanted. Brainvire provided omnichannel ERP service which increased customer participation and enhanced the overall customer experience.

Product Banner
before

The Challenges

before-ring
Order modification

One couldn’t alter the confirmed order once placed in e-commerce and can't manage revision on the same order.

Order modification
Our team worked upon on maintaining the version for order rectification.

Solution

The Challenges

Order modification
One couldn’t alter the confirmed order once placed in e-commerce and can't manage revision on the same order.

Our team worked upon on maintaining the version for order rectification.

Order modification

Result

  • Order modification made easy

    The users can easily rectify their orders if they want to. It can be modified quickly even after the transaction has been completed.

  • Splitting the payment into both cash and card possible

    One can pay both through cash and card in a single transaction. An extension helps the customers by providing full flexibility for payment for their orders.

  • 50 Integrated API

    With an integrated API, the customers can view complete information about the product and place their order accordingly. Specification of the product will enhance the customer's engagement altogether.

  • Automated service

    Fully automated service totally take away the need to work manually. Thus, it is less time consuming and easy to work with.

Product Screens

web-item
web-item

Client Testimonials

Brian Gavin
Brainvire Infotech Inc developed a comprehensive solution with few bugs. The platform is functional and includes thousands of unique products. The team was very dedicated to the project's success. Working late into the night to deliver, they overcame time differences and communicated well.
Brian Gavin
CEO - BrianGavin
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