Categories : All, Case Study, Healthcare, Microsoft Development
About Client
Client is a leading healthcare specialist in Dubai who required an inclusive solution to meet all his clinic management needs. He required an efficient clinic management system with modules for appointment scheduling, viewing appointments of the present day, client registration, employee profile management, reports and MIS reports generation, help desk activities management and much more.
Business Challenges
The client required a comprehensive solution to meet their following needs.
- Management of data across their multiple clinics, while providing common access to clinic doctors and receptionists to the data
- Proper management of data for all back-office team activities like patient's appointment & their follow-up
- Provide doctors with information on their daily schedule based on their clinic location
- Multiple payment methods like Cash, Credit Card, Insurance Card and partial payments for ease of payment for patients
- Allow generating receipts for Insurance Company
Solution
Brainvire’s team analyzed client’s requirements and planned out a wise strategy to develop a completely customized ASP.NET based web application from scratch based on MVC architecture. They planned an application approach according to as per SAAS module in order to manage multi-location data for the project. The web server using HTTP protocol was implemented for communication with the web browser. The comprehensive details of the project are as below.
Features
- The ASP.NET application that Brainvire’s team developed was capable of
- Handling all the data across all the clinics situated at multiple locations
- Facilitating centralized management for all the patient data
- Easily integrating with third-party appointment scheduling software to enable patients check out doctor’s availability on specific calendar dates and book appointment
- Transferring data safe and securely between the systems
- Sending an automated SMS for the patient about the scheduled appointment
- A third-party appointment scheduling software planned to be integrated into the application
- SAAS module was implemented in order to manage multi-location data controlled by their respective administrators.
- Various payment gateways were implemented to allow multiple payment options to patients
- User-friendly queue management system was developed
- A customized web application was developed from scratch for client requirements
Achievements
- The application was designed to integrate with the third-party appointment schedule software to efficiently manage appointments of the patients
- The SAAS module provided the client with a system capable of handling all multi-location data and with ease of access for everyone
- Queue management module helped to maintain the patient visits smoothly
- Connectivity between central reservation and global distribution systems was established