An Automated Rewards & Recognition Application Tremendously Increased Distributor Engagement Followed By Higher Sales
About Client
The client is a renowned brand in the cement industry and a division of India’s big conglomerate group. The client holds the dynamic presence in various cities across India. The client holds the most trustworthy brand name because of technically advanced infrastructure and services. The company owns a special network of distributors and dealers who own retail stores and boutiques across the country. Right from the manufacturing to sales, the client wanted everything to be automated and streamlined. Impressed by Brainvire’s portfolio, the client contacted Brainvire for its special rewards and recognition application.
About Product
Brainvire developed a unique of its kind application for the client. The application is regarding reward and recognition program for its distributors. The application is equipped with the robust modules such as the dashboard, membership management, user management, reports, SAP integration, Email & SMS notification and much more.
The application offers a platform to the distributors to get enrolled in the program and receive a particular membership after a performance check and verified as per eligibility criteria. Every distributor is assigned the sales target and goals through a portal.
This SAP integrated application fetches all the sales & other crucial data for the distributors and makes it accessible to admin to take the decision to process reward and recognition process. If the distributor meets the target, he/she is awarded the rewards such as vouchers, movie tickets, holiday booking etc.
Brainvire team end to end automated this complete reward and recognition program.
How we did it ?
Existing SAP Solution Integration
Provision Of Manual Mode
Membership Calculation
Challenge: Defining requirements and designing for branding
The company holds various stakeholders and all of them had diverse and scattered requirements which were not in sync with each other. The first challenge came across was to define those requirements.
Solution:
Brainvire development team worked closely with stakeholders to define the business processes. Through several requirement gathering, understanding and defining cycles, finally Brainvire team could come up with the perfect requirement definition document containing each and every stakeholder’s suggestion. As a result, Brainvire could make all the distributor satisfied and happy with the final outcome.
Challenge: Integrating with the existing SAP APIs
The client already had an existing SAP system and for authentication, sales details, payment details and user details, the application was required to be integrated with it.
Solution:
Being proficient in SAP solutions and integrations with them, the team successfully integrated the application with the current SAP system. The Brainvire QA professional tested the application against every possible scenario and as a result, a successful integration was established.
Challenge: Manual Upgrade and Downgrade Module for Admin
As per the system, a downgrade and upgrade of membership automatically should happen as per the member’s target achievement status. Every process is completely automated. But the company asked for the provision of manual modification module. The admin should be in a position to modify the membership manually as well.
Solution:
Along with the membership automated module, the team developed a manual modification feature which can be accessed by key people only
Challenge: Complex criteria for automated membership calculation
The membership calculation was involving many criteria and formula. So it was a quite big challenge. Also, the client wanted these criteria to be dynamic for the future scope.
Solution:
TheBrainvire team designed and developed the database for the dynamic criteria and developed a module for admin to manage them. Plus, the calculation logic was kept separated from the business logic so that whenever the formula changes, the changes need to be implemented in one module only, not at many places. Finally, an automated membership calculation module with dynamic criteria and separate formula class was created to include current as well as future challenges.
Result
Happy and Satisfied Stakeholders
Delighted by the application performance as per their expectations, the stakeholders became quite happy
Increased Distributor Engagement
A full-fledged reward portal inspired and motivated distributors to a quite higher extent.
Boost In Sales
Distributors working hard to achieve targets finally resulted in a spurt in sales
Increased Trust in Brand
A reward portal for the distributors impacted significantly towards brand’s trustworthiness.Client Testimonials
Mr Craig Agranoff
The best thing about Brainvire is Compatibility. Whenever we have a query Brainvire is always ready (24*7) to take care and resolve our issues. We would suggest them to everybody for their Web Design and Development need. Great quality of works and brilliant employees.
Mr Clarke Verdel
Brainvire is a professional company with professional developers who understand the problems that we are facing as a company. Outsourcing my projects at Brainvire saves me valuable time because they work efficient and they unburden me from the actual time management.
Mr Matthew
We have dealt with a lot of web development firms and other tech support companies, none come close to Brainvire. We would recommend them to everyone. Great quality of work and brilliant employees.
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