About

The client is a leading data and technology-centric firm. The client intends to predict the price and demand for live events. The client desires an efficient ecosystem for consumers. The client is also into ticket brokerage. They purchase tickets from primary markets and distribute them on secondary markets. The arbitrage between these two markets accounts for the majority of their revenue. The client wants to connect more fans to live events. The client approached Brainvire to improve their platform and streamline this process.

Project Highlights

Brainvire’s development experts created a new web platform. The dashboard provided timely alerts to the management users based on the tagging tool performance. The client can now carry out hourly tracking of new additions into inventory in terms of the tickets and ticket listing. The new dashboard provides all necessary information such as post-purchase, inventory undergoes operations like tagging, quality control, broker requests. The client now enjoys reduced manual efforts and steps for inventory operations.

The Challenges

  • Working with new tools
    The systems used by the client were new.
  • Data fetching and storing from different platforms
    Data fetching and storing was challenging using third-party APIs.
  • Initial Gap in Requirements
    The client purposefully did not share details of the requirements for better Business Analysis.
  • Multiple stakeholders and inputs
    It was difficult to coordinate inputs from multiple stakeholders.

Tech Stack

  • Tech stack related technology logos

    Python

  • Tech stack related technology logos

    ReactJs

Result

  • Improved turnaround time

    After adopting inventory automation, the turnaround time for inventory processing will be reduced. The ticket status will be changed from purchase to ‘ready to price’ faster.
  • Increased Productivity

    Inventory automation processing will increase the productivity of staff and improve user experience and satisfaction. Restricted manual efforts improved the speed of inventory operations and boosted the overall productivity.
  • Timely updates

    The new dashboard will provide timely information about ticket purchases and their status. It will give insight into inventory and inventory performance. The dashboard also offers timely alerts to the management users with the help of tagging tool performance.
  • Automation of manual tasks

    Post inventory automation, manual tasks will be reduced. This will save time and decrease the probability of human errors inherent in manual activities.
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Client Review

Ken Bayne

Ken Bayne

Project Manager - REPS2

I would recommend Brainvire to anyone. They're a very talented group of software engineers. They'll tackle any challenges and take scope changes in stride. Along with their responsiveness, their team is communicative and dedicated.

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