About Project

With two decades in the warranty industry, it’s evident that extended warranties lack customer value. The client recognizes the unfriendliness of prolonged coverage and deems a 72-month contract futile.

In response, they’ve innovatively introduced a monthly protection program, easing upfront costs and eliminating the need for extended commitments.

Customized Warranty Services

Business

North America

Location

Business Goal

The goal was to create a user-friendly hybrid mobile app with easy navigation, appliance category, card scanning for payments, on-the-go plan search, and quick access to plan details and support. The app offered users a seamless purchase experience, membership tracking, plan renewal, comparison charts, and access to transaction history.

Project Highlights

Mobile app
UI/UX
Payment gateway
CRM integration
Digital marketing

Portfolio

Enhanced UI/UX Experience

Revamped UI/UX, improved website functions, and seamlessly integrated third-party tools for real-time sync of products, orders, customers, and quote-to-cart processes, enhancing the user experience for Protection Plans.

Key Challenges

Adding Complex Modules

Developing mobile app modules for seamless features was challenging and required focused planning.

Payment Gateway Integration

The client sought to integrate a mobile payment gateway for credit/debit card scanning.

Appliance Categorization Aid

Needed assistance to make complex appliance categorization and tailored protection plans feasible.

Hybrid App Development

Creating a hybrid app demanded dedicated time and effort for effective functionality.

Our Solution

Tailored store solutions cater to the specific needs of each individual customer.

User-Friendly Interface and Renewal Reminders

Our team put in significant effort to create an interactive module and user-friendly interface, enhancing the viewing experience of transaction history and purchased plans. We also implemented an automatic notification system to remind users to renew plans nearing expiration for convenience.

Seamless Mobile Payments: Enhanced Security and Efficiency

Our developers skillfully integrated robust payment gateways into the mobile application. This enhancement fortified security and significantly reduced the user’s effort during transactions, fostering a smoother and more reliable payment process within the app.

Seamless Appliance Plans for User-Friendly Selection Interface

We crafted a user-friendly interface for effortlessly exploring optimal appliance warranty plans, offering detailed information. This empowers users to easily and confidently select plans tailored to their needs.

Android and iOS Compatibility Achieved Seamlessly

We embraced the challenge of creating a cross-platform hybrid app, surpassing client expectations. The developers ensured compatibility with Android and iOS, utilizing cutting-edge technology for a seamless user experience on both platforms.

Our Approach

Utilizing these strategies, we achieved the desired outcomes, enhancing the website for an improved user experience.

Navigation

Developed a user-friendly hybrid mobile app focusing on easy navigation, ensuring users' seamless and intuitive experience.

Categorization

Implemented an appliance category system, facilitating efficient plan search and enabling users to find relevant information quickly.

Pay Methods

Integrated card scanning for payments, providing users with a convenient and secure transaction method within the mobile app.

User-Centric

Implemented on-the-go plan search, quick access to details, comparison charts, and transaction history for enhanced UX and satisfaction.

Technology Stack

Cloud

AWS

Framework

AWS

Programming Language

AWS

CRM

AWS

Project Management

AWS

Database

AWS

Operating System

AWS

License

AWS

Key Achievements

User-Friendly Interface

We enhanced modules and a user-friendly interface for convenient, informative access.

View Plans And Details

Advanced plan viewing aids users in choosing plans wisely and enabling quick decisions.

Visible Transactions, Plans

Accessible transaction history and plan records for users to keep and use as evidence when needed.

Swift, Easy Payment

Payment gateway integration and support resulted in an easy and quick payment process to a great extent.

Here's the CEO Brandon's perspective on our multiple services:

"Brainvire consistently surpasses expectations by finding solutions for every challenge I've presented. Their ability to set clear project expectations and steadfastly commit to them and an efficient project management team ensures a seamless and successful process."

Everything Breaks

CEO

I haven't come up with something that Brainvire wasn't able to find the technology for. Brainvire sets the expectations of a project and then commits to them. Their project management team made the entire process smooth.

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