Cloud and Cybersecurity Services Provider
Developed an eCommerce Website and App for B2B Cybersecurity Leader's Operations
About Project
Established in 2017 and wholly owned by the Public Investment Fund (PIF), the company delivers cutting-edge digital and cybersecurity services, cloud computing, systems integration, and human capital development. With a vision of being an innovative and trusted partner for a secure digital future, it focuses on developing future technologies to meet the aspirations and needs of its clients while securing critical national infrastructure and fostering a knowledge-based ecosystem in Saudi Arabia.
Cloud and Cybersecurity Services Provider
BusinessMiddle East
Location
Business Goal
The primary business goal was to create an all-encompassing eCommerce platform that could provide the cybersecurity services provider’s clients with robust, secure, and scalable cloud services. The platform aimed to enhance its market presence by offering a reliable digital environment that could support complex workloads and applications, thus positioning it as a leading provider of digital and cybersecurity solutions in the region.
Project Highlights
- B2B eCommerce Solutions
- Custom User Experience Design
- Custom Catalog Management
- SAP ERP Integration Services
- Mobile App Development for eCommerce
- Flexible Wallet Top-Up Process at Checkout
UI/UX Enhancement
Key Challenges
Product Catalog Customization
The challenge was customizing the catalog to show relevant items and ensure proper user access control.
Integration with ERP System
Needed to analyze, map, and sync SAP ERP data with Adobe Commerce for seamless integration.
Offline Agreement Management
The cybersecurity provider offered offline agreements and payments; now transitioning online.
Consistent User Journey
eCommerce implementation hasn’t been done before.
Our Solutions
Customized Catalog Management Solution in Adobe Commerce
We developed a customized catalog management solution within Adobe Commerce, leveraging its flexibility to create dynamic product and service display rules. These rules were based on predefined agreements, ensuring that each client only saw products and services pertinent to them.
Seamless SAP ERP and Adobe Commerce Integration
Our technical experts thoroughly analyzed the client’s SAP ERP system, identifying the key data points that needed to be synchronized with Adobe Commerce. Subsequently, we established a seamless integration between Adobe Commerce and SAP ERP utilizing SAP CPI, ensuring optimal data flow between the two systems.
Online Agreement Management System
By defining our platform, we streamlined processes and enhanced collaboration. Wallet top-ups are now automated at checkout, with credit applied per order, or users can choose manual payment. Previously, the cybersecurity services provider struggled with managing offline agreements and payments. We’re transitioning the service to an online platform for improved efficiency.
Consistent Cross-Platform Design and User Experience
We implemented a unified design approach and user interface principles across both platforms. By standardizing navigation, layout, and interaction patterns, we ensured a consistent and familiar experience. Our focus on these elements maintained usability, facilitating seamless customer transitions between devices. We are following their own branding guidelines for the design to stay aligned with the brand’s vision.
Our Approach
By applying these methods, we created a comprehensive eCommerce website and mobile app that deliver an intuitive, efficient, and accessible user experience.
Showcase
Consistency
Balance
Security
Technology Stack
Front-end Tech
HTML
ReactJs
Back-end Tech
HTML
ReactJs
Database
HTML
ReactJs
Third-party Tools
HTML
ReactJs
Project Management Tools
HTML
ReactJs
Framework
HTML
ReactJs
Payment
HTML
ReactJs
Analytics and Monitoring Tools
HTML
ReactJs
Key Results
Personalized Experience
The result was a personalized SITE’s experience, enhancing platform interaction while meeting contracts.Operational Efficiency
The ERP integration enhanced efficiency, unified data, and improved decision-making and customer experience.Better Collaboration & Growth
We enhanced efficiency, improved customer collaboration, reduced risks and errors, and scaled for growth.Consistent User Experience
We elevated customer satisfaction and engagement by ensuring a consistent platform user experience.
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