Digital Rejuvenation For A Leading Food Retailer
Tech Stack
- JavaScript
- Kotlin
- Magento 2 Community
- Microsoft Dynamics NAV
- MySQL
- PHP
- Swift
About Client
The client is an established retailer in the grocery shopping niche. Their main goal is to offer good quality products to their customers. Simultaneously, they wish to encourage their customers to adopt a lifestyle with healthy eating habits. The client wants customers to adhere to the go-green movement and reduce wastage of precious resources.
About Product
Brainvire proficient geeks developed eCommerce websites and mobile apps to enable improvised order management for the client. As per the client insistence, our team introduced consumer-centric features in the app as well as the website. We incorporated features such as smooth order placement, on-demand food delivery, and integration. An Omni-channel that helped customers to purchase and get delivered fresh products with ease on their plate.
Replacement facilities:
The client failed to deliver alternatives for products that are currently unavailable
Now the picker can call the customer and inform them about which items can be substituted for the out-of-stock product.
Solution
The Challenges
Result
- Improved picker appThe picker app made it convenient to pick items from the shelf. The designated person was provided in-depth clarity about which product is placed in which aisle and shelf. The orders could be split and assigned to the respective pickers. The pickers can scan the items, pause orders, and move to other orders if required.
- Dual deliveryCustomers can either opt for home delivery or click and collect at the store. Regardless of the option they choose, customers are offered a range of available slots to choose from for smooth delivery. They can subscribe for products and get products delivered at their preferred time, date, and frequency.
- Guest checkoutUsers can place orders as a guest user and also enjoy order tracking benefits. If the guest user is an existing user, then their order is merged into their account.
- Track ordersCustomers no longer are clueless about their orders. The Omni-channel feature allows them to track their order and ensure timely delivery, thereby leading to a satisfying user experience.
Product Screens
Client Testimonials
They delivered a reliable high-quality solution that met the desired specifications. Their experienced team was transparent and honest, maintaining high responsiveness and never hiding issues.
Pavan Kumar T
IT Manager - GAG StorePowered by Clutch
202 Reviews
“They handle all their work with a personal touch, which encourages a continued long-term partnership. Their deliverable are reliable thanks to vigorous QA testing. I would recommend Brainvire to anyone.”
