Categories : All, Case Study, Finance, Mobile and Wireless, Retail / E-commerce, Web & Desktop Application
About Client
The client is an insurance plan provider offering warranty protection plans for home appliances, consumer electronics and automobiles or vehicles. They offer protection plans for individuals as well as insurance products and programs to the agents and dealers so that they can maximize their opportunities and gain profits.
Business Challenges
Client wanted to make the process of buying of the protection plans easier and faster for their customers. They wanted to enable their customers to easily browse and subscribe their insurance plans and manage their insurance policies online.
The client wanted to go mobile with their requirements and help their clients to buy and manage their protection plans and insurance policies right from their mobile devices from anywhere and at any time.
Not only for the end customers, they wanted to offer the similar convenience and user experience to their insurance agent and dealer clients as well for efficient management of service contracts, insurance products and programs via web cum mobile solution.
Solution
Brainvire responded to the client’s requirements with a user-friendly and highly appealing online CMS system for insurance plan management. The web and mobile applications for management of protection plans were developed with B2B as well as B2C perspectives to help both end customers as well as the insurance dealer firms to manage their insurance products or programs efficiently and easily online.
They developed an application where their customers can create their individual accounts and become registered members. They can browse through and find relevant protection plan or program for their needs, subscribe it online and then move through the checkout process faster with credit card payment possible online. Customers can also sign up for newsletter from their login account. Similar functionality was implemented in the B2B application for the use of insurance dealer and agent firms.
Features
- Easy protection plan search to find a suitable plan, product or program as per customer or dealer requirement
- Multiple payment options to enable customers and dealers to pay easily online and even through credit cards
- Easy one step checkout to enable customers to check out quickly
- Quotation calculation and dynamic pricing apply according to the product, plan or program selection by customers and dealers
- Dashboard, Blog & Newsletter module development and integration
- Mobile application development with barcode and credit card scanner features
Achievements
- Development of easy to use online B2B & B2C application for efficient insurance plan management by end customers as well as the insurance dealers.
- Automatic quotation calculation and dynamic pricing applied according to the plans or programs selected by the customers
- Implementing barcode and credit card scanning features in mobile application