Sun and Sand Sports
Crafted Seamless Sports Apparel App for Effortless Purchasing Experience
About Project
Since its inception in 1978 as a modest single-store enterprise, our client has become a formidable conglomerate. They’ve etched a formidable presence across diverse sectors, including sports, healthcare, consumer goods, education, logistics, and real estate. With a blend of over 90 international and indigenous brands, this esteemed family-owned entity has become a cornerstone of the Middle East market.
Sports Apparel Brand
BusinessMiddle-East
LocationBusiness Goal
As an eCommerce development expert, our goal was to enhance the mobile app for a sports brand. We aimed for seamless integration, omnichannel experience, improved connectivity, and efficient inventory management. We wanted the customers to receive timely updates on new products and orders.
Project Highlights
- Salesforce Commerce Cloud Migration services
- Omnichannel experience
- Inventory management
- User navigation
Enhanced UI/UX Experience
Key Challenges
Salesforce Integration
Integration with Salesforce Commerce Cloud was challenging. The client had struggled with the app previously.
Arabic Language
Based in the Middle East, the client aimed to introduce Arabic in the app for enhanced usability.
No Key Feature
The lack of an engaging feature failed to retain customers’ interest.
Notification Chaos
The app struggled to deliver timely notifications, and the clutter of notifications made it hard to manage them.
Our Solution
App API and Flow Alignment for Salesforce
We implemented several API and functional flow adjustments within the app to align with the sales force flow. Additionally, we optimized notification settings, ensuring timely updates without overwhelming the client.
Multilingual App Upgrade Boosts Accessibility
We revamped the app’s architecture, enabling support for multiple languages. Users now have the option to choose Arabic for enhanced accessibility. This improvement facilitated a smoother experience, catering to diverse user preferences and enhancing engagement.
Motion-Controlled App for Instant Screenshots and Admin Submission
We enhanced the app by integrating device motion controllers, allowing seamless shake detection for instant screenshots. This feature, coupled with customer notes, facilitated direct submission to the Admin for efficient review, streamlining the process and enhancing user interaction.
Empowering Insights Helped with Enhanced Customer Interactions
Our third-party integration system amplified customer interactions, empowering us with comprehensive insights into client demographics and preferences. This enriched understanding enables tailored strategies and enhanced customer satisfaction.
Our Approach
Our team of experts successfully executed these strategies to achieve the website’s intended objectives.
Integration
Omnichannel
Connectivity
Inventory
Technology Stack
CRM
Salesforce
Development Languages
Salesforce
API
Salesforce
Key Achievements
1M+ App Downloads
Revamped app gains over 1M downloads, overcoming customer retention issues with modern features.
Boosted Daily Orders
The upgraded app facilitated approximately 3,500 daily orders for the client.
Efficient Inventory
App enhancements led to streamlined order and inventory management, successfully handling 8,000 products.
Accelerated Engagement
The enhanced ecommerce solution led to a 34% increase in client engagement.
What Our Client Says
Experience our app development services!
Let’s build an app for a future of convenience and seamless experience for your customers.