Comprehensive Camel DNA Profiling and Enhanced Customer Communication with Odoo ERP Integration
About
Our client operates a Veterinary Research Center comprising several specialized units: the Advanced Genetic Center, Camel Auction Unit, Camel Breeding and Treatment Unit, and Camel Feed and Pharmacy Unit. The center is dedicated to offering cutting-edge technology in the fields of camel breeding, embryo transfer, and treatment for camel infertility. With a remarkable track record, the center has achieved over 7000 successful births through embryo transfer procedures. Additionally, they offer camel DNA profiling and parentage analysis services, ensuring comprehensive genetic information for camels.
Project Highlights
The client manages Camel DNA Profiling within their Research Center, which involves checking the medical history of camels. This includes information such as the camel's blood group, age, parents, DNA, presence of any diseases, and parentage percentage, among others. They aim to ensure the smooth functioning of payment processes and share the status of camel activities, particularly lab testing, with the client. And to help them further, we also handle the management of walk-in customers and their camels. The client seeks automation in sending notifications through Odoo ERP for efficient customer communication, enabling effortless interaction and updates.
The Challenges
- Payment Record Management Challenge:Managing the payment records of walk-in customers was a challenge.
- Report Sharing Dilemma:The problem was the need to share lab testing reports.
- Camel Tracking Challenge:The client found it hard to identify the location of the camels and their blood samples.
- Credit Limit Management:Managing customer credit limits in the system presented a challenge
Tech Stack
Odoo
Odoo.sh
Whats App Integration
Result
Simplified Communication and Automation
WhatsApp integration with Odoo simplified communication, automated lab status updates, payment links, and report sharing.Streamlined Lab Integration
Successfully integrated local lab test software with Odoo ERP, streamlining report generation and sharing with customers.Camel Inventory Mastery
Client gains inventory tracking capability for camels, blood samples, and lab processing.Mitigating Unpaid Invoice Risks
Streamlining credit limit management through approvals benefits the client by mitigating potential losses from unpaid invoices.
