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Home / Case Studies / Replacing Salesforce with Odoo ERP Boosts Business Efficienc

/ Case Study · Retail

Replacing Salesforce with Odoo ERP Boosts Business Efficiency by 45% for a Premier Security Systems Company

/ The engagement

Replacing Salesforce with Odoo Boosts Overall Business Efficiency by 45% for a Pioneer in Home &amp…

The client provides exceptional security solutions in the San Fransisco Bay area. It follows a hands-on approach to provide quick and quality customer service to one and all. They wanted to replace their existing Salesforce ERP with Odoo and chose Brainvire…

/ About the client

Who we built this for.

The client provides exceptional security solutions in the San Fransisco Bay area. It follows a hands-on approach to provide quick and quality customer service to one and all. They wanted to replace their existing Salesforce ERP with Odoo and chose Brainvire considering its excellent track record in enterprise-grade Odoo ERP implementations.

/ What stood in the way

Four challenges, engineered through.

Select a challenge to see how it shaped the build.

/01Subscription Management:→
/02User Account Management:→
/03Authentication through E-signatures:→
/043PL Order Fulfilment:→

Subscription Management:

The client offers different types of products in the form of a subscription.

User Account Management:

Primary users should be able to add their relatives’ profiles under their accounts and manage their details.

Authentication through E-signatures:

Every security product should be authenticated by the service executive’s digital signature for the verification of purchase.

3PL Order Fulfilment:

Some orders are fulfilled by the client’s 3PL partner (DCL) and this data should be reflected in the Odoo interface.

/ The results

What changed.

45% Boost in Business EfficiencyWorkflow automation streamlined all business processes and improved the efficiency of all departments.
Authenticated PurchasesSales executives can automatically verify and authenticate all purchases using e-signatures.
Better Customer EngagementExecutives can better respond to consumer demand using Odoo’s CRM module. Also, they can fulfill all orders on time using 3PL integration.
Subscriptions Made EasyThe team can easily manage different product subscription plans and further simplify the process for end-customers as well. All transactions can be done securely through Authorize.Net payment gateway.

/ Related work

More from Retail.

Brainvire offers these services across Southeast Asia — see Salesforce services in Singapore and Salesforce development in Thailand.

/ Next step

Planning a build with the same rigor?.

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