Patient Care App Automates The Insurance Claim Process Stupendously
About
The client is into the business of technological solutions supporting medical health facilities for various operational costing mechanisms. The company offers various billing, money & time-saving software products to hospital physicians, doctor’s assistants, and group practice persons fitting their needs.
Project Highlights
The product is an Android mobile application offering go-to-patient care coordination solution, the key requirement of every health care profession. The application helps the healthcare professional building a bridge between biller, Medical Assistants, and patients. The application is fortified with a good amount of essential and trending features such as Biller Communication, faster insurance, direct contact to billers, easy patient tracking, Group Sharing of important reports & documents, Patient handoff, OCR functionality, patient wise-color tagging system, access to RUV totals and CPT Code to doctors, doctors’ views, and much more.
The Challenges
- Dealing with large amount of ICD codesICD (International Classification of Diseases) codes are the standard codes of multiple diseases used by doctors. ICD and CPT codes together counted around 90,000 in numbers and the number was really huge in terms of simplifying and speeding data handling process.
- OCR Integration resulted in increased app sizeOCR (Optical Character Recognition) is a sticker representation of patient’s scanned and parsed information. The application size became too heavy after integration of this functionality which could lead towards fewer downloads of the app that client never wanted to happen. The client clearly asked for an application which is lighter in memory size so is to avoid memory issues.
- Multiple Data Operations and Integrated FeaturesThe application contains a variety of data operation such as sorting, filtering by tags, hospitals, and users. Along with that, the application was equipped with diverse features such as swipe gestures, Group Sharing, patient hand-off, color tagging and so on. Huge functionalities and operations in one app were a big crucial part and that was affecting application performance.
- Data synchronization between ICD codes, patient data, and doctor’s dataThe whole application is pre-filled with a huge amount of ICD codes, plus as the application reach widens, more patient and doctor’s data would come in. In order to make the system working smoothly, the perfect synchronization mechanism was needed to be implemented.
Tech Stack
Android
IOS
CORDOVA
Azure cloud
Result
Simplified Claim Process
Transformed manual and paperwork based claim submission & follow up the process to end to end automated one.Broadened reach to multiple doctors and hospitals
Simple and automated patient care app became very popular in few month amongst doctorsSecure Patient Data
Patient crucial information saved in application memory protects against data theft completelyExponentially Increased Revenues
Vital features, wide reach, and data security delivered spurt to revenues.
