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Home / Case Studies / Point of Sale System to Digitize Restaurant Operations

/ Case Study · Retail

Point of Sale System to Digitize Restaurant Operations

/ The engagement

The long rush in a coffee house during peak commuting hours can be nervous as well exciting. Majority of…

The marketplace for POS system is constantly changing due to the tremendous increase in technology demands and innovations in web technology. Witnessing the current POS marketplace, a Malaysia based client approached Brainvire to develop a Café POS system…

/ About the client

Who we built this for.

The marketplace for POS system is constantly changing due to the tremendous increase in technology demands and innovations in web technology. Witnessing the current POS marketplace, a Malaysia based client approached Brainvire to develop a Café POS system that manages entire restaurant operations in a digitized manner. The main aim of the client was to streamline the entire restaurant business channel in a speedy and flexible manner by incorporating various modules like table management, order management, price, product management, creating and updating digitized menu, and lot more. The website is designed keeping global audiences in mind.

/ What stood in the way

Four challenges, engineered through.

Select a challenge to see how it shaped the build.

/01Dynamic UI/UX Changes→
/02Café POS Integration→
/03Custom Theme Development→
/04Integrating Café POS System with Hardware→

Dynamic UI/UX Changes

Managing dynamic changes in the website user interface like modification in theme, change in navigation flow, and change in theme color pallet in specific sections was indeed hard and complex.

Café POS Integration

Integrating Café POS in existing system was indeed difficult due to its complex coding structure and multiple modules.

Custom Theme Development

Development of Customized theme as per client’s business requirement along with managing entire website features in an uncluttered way was quite complex.

Integrating Café POS System with Hardware

Integrating café POS system with device hardware in a way that it functions parallel in a seamless manner was difficult and challenging.

/ The results

What changed.

Streamlined Business OperationsIntegration of Café POS for restaurant business not only keeps a track of everything restaurant uses and sells, but also digitizes and streamlines entire restaurant operations.
Multi-Store ManagementNow keep a track of all the transactions and sales happening at multiple store location from one place with Café POS.
Increased Customer BaseBy offering easy and smooth ordering system along with various discounts and offers to loyal customers bring back happy customers in more numbers.
Increased Business RevenueSimplifying restaurant operations through digital solutions help businesses to increase productivity and thereby improves ROI and sales of the business.

/ Related work

More from Retail.

/ Next step

Planning a build with the same rigor?.

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