Hearing Aid eCommerce with CRM
CRM for healthcare industry with SaaS enablement
About Project
Brainvire developed an eCommerce portal using Magento 2 Community Edition and integrated it with Auro CRM to achieve sales automation. Bi-directional APIs were developed to integrate the two platforms seamlessly. Sales representatives can track potential leads, manage quotes, analyze bounce rates and get a 360-degree view of customers’ shopping journey. Manual operations like searching for contact information or entering data was eliminated from customer-related processes. Automation was achieved across sales and marketing teams so that they can spend more time talking to prospective customers and strengthen relationships with existing ones.
What we did
CRM integrated with Hearing AID testing mobile application makes the lead generation and management activity a seamless journey for the non technical doctors, and clinic officials.
- Platform/OSWeb
- CategoryEducation
- Case StudyView Now >
Tech Stack
- AuroCRM
- Magento 2 Community
Features
01
Comprehensive inventory management and product catalog that is synchronized with the CRM backend in real time.
Highlights
The eCommerce development services has helped millions of people with hearing impairment to find the perfect hearing aid solution. Users can navigate the site easily and filter the products based on different parameters. On the other hand, the sales team can capture potential leads and turn them into valuable customers by using Auro CRM’s useful features. With a 360-degree view of customers, they have gained greater visibility into the upsell, cross-sell, and renewal opportunities in the customer portfolio. It has improved ROI by 25% and reduced the overall marketing costs by 20%.
Client Testimonials
Brainvire has excellent project management skills, accommodating, transparent, organized, and intuitive. Their deliverables were accurate and visually appealing throughout the ongoing relationship.
Kevin Harward
Founder - Intermountain Hearing SolutionPowered by Clutch
224 Reviews
“Brainvire was established as a valuable resource due to an attractive price, excellent project management, and transparency. They’re accommodating and organized, and yield a proactive and intuitive approach. Deliverables have been accurate and visually appealing throughout the ongoing relationship”
