About Project
Our long-standing partnership with this customer has seen us become their go-to for everything website-related, from integration to development, always working to improve their online presence and market dominance. One shining example is the CRM solution we crafted for them, designed to strengthen the bond with their customers by effectively managing their orders, tailoring them to their preferences, and addressing their needs.
What we did
The client needed a solution to manage their daily orders and inventory seamlessly and keep their accounting system updated. We integrated a robust CRM solution with their current website to achieve this. This integration facilitated the automation of business processes, from quote generation to order placement, without requiring manual intervention. The CRM solution aimed to foster customer relationships by streamlining transactions, capturing customer preferences, and addressing specific customer expectations. The result was a more efficient and customer-centric business.
- Platform/OSWeb
- CategoryRetail
- Case StudyView Now >
Tech Stack
- Azure DevOps
- jQuery
- Odoo
- Odoo.sh
- PostgreSQL
- SugarCRM
Features
Highlights
The Brainvire group created customizable and bundled product formats and an algorithm to calculate quotes in the CRM system when a shopping cart is abandoned. This improves sales, stock management, and cart abandonment rates and is supported by specific and individualized email marketing. The system also simplifies quote generation, delivery, and maintenance and has seen growth in item and order synchronization from the marketplace.