About Project

Our long-standing partnership with this customer has seen us become their go-to for everything website-related, from integration to development, always working to improve their online presence and market dominance. One shining example is the CRM solution we crafted for them, designed to strengthen the bond with their customers by effectively managing their orders, tailoring them to their preferences, and addressing their needs.

Web
Platform/OS
Retail
Category

Brief

As a distinguished Adobe solution partner, we were called upon by our client to provide a comprehensive solution for their daily order and inventory management needs while ensuring their accounting system remained up-to-date. Our team seamlessly integrated a powerful CRM solution with their existing website to address these requirements. This innovative integration paved the way for the automation of key business operations, ranging from generating quotes to processing orders, all without the need for manual intervention. The primary objective of this CRM integration was to enhance customer relationships by simplifying transactions, capturing valuable customer insights, and meeting specific customer expectations. The outcome was a business that operated more efficiently and placed a stronger emphasis on customer satisfaction. Our expertise as a distinguished Adobe solution partner allowed us to deliver a solution that not only met our client's needs but also positioned their business as a customer-centric industry leader.

Highlights

The Brainvire group created customizable and bundled product formats and an algorithm to calculate quotes in the CRM system when a shopping cart is abandoned. This improves sales, stock management, and cart abandonment rates and is supported by specific and individualized email marketing. The system also simplifies quote generation, delivery, and maintenance and has seen growth in item and order synchronization from the marketplace.

Case Study

Features

Inventory Tracking and Synchronization: Inventory tracking and synchronization by creating a bundle and simple products in Odoo and Magento, respectively, and syncing inventory tracking managed in Odoo.

Revenue Analysis: We developed a system to provide channel-wise accounting results for informed decisions to increase revenue.

Point of Sale Order Management: Unified management of all orders by making POS order management consistent with website orders.

Bundle Management Simplification: It simplified the bundle management process by eliminating complex structures in Magento and marketplaces using Odoo to manage component management in orders and shipments.