Empowered Students to Manage Insurance Products with Forecasting and Macroeconomic Insights

We enabled students to select and manage various lines of insurance products, such as life, health, auto, and property. This flexibility offers diverse learning experiences, helping students understand the challenges specific to each market segment. By allowing them to tailor decisions to each product type, we empower students to develop critical analytical skills in managing different aspects of the insurance industry.

We implemented system upgrades that improve both front-office and back-office operations, focusing on key areas like marketing, claims management, and customer service. These enhancements provide students with realistic operational scenarios where they manage customer relationships, handle claims, and design marketing campaigns. We aim to give students a comprehensive understanding of how business operations interconnect and their impact on profitability and customer satisfaction.

We provided a feature that allows students to adjust pay structures, set training budgets, and allocate resources for employee development. This simulates the challenge of managing a workforce to optimize operational efficiency and drive customer acquisition. Through this, students gain valuable experience in making decisions about human capital, and understand how these choices influence overall business performance.

We incorporated real-world macroeconomic data, allowing students to make decisions based on current economic conditions. This feature helps students understand how factors like inflation, interest rates, and unemployment affect their decision-making process. By considering broader market forces, we provide students with a comprehensive understanding of the external factors that shape decisions in the insurance industry.