Brainvire’s development team implemented a Jive-based VOIP integration in the client’s CRM so that sales reps can directly call customers from the CRM. The project includes features such as Inbound-Outbound Calling, Call Recording, and Call Logs.

They help us coordinate the right skill sets, teams, and activities in order to get the job done. They transferred our platform assets, such as our servers, workstations, and databases, into their managed cloud services environment.


Patricia Walters

They handle all their work with a personal touch, which encourages a continued long-term partnership. Their deliverable are reliable thanks to vigorous QA testing. I would recommend Brainvire to anyone.

Reviews

Mike Luhtanen

Connected dialer via API: Brainvire’s team integrated the dialer with SuiteCRM to allow sales reps to make and receive calls directly from the CRM.

Improved efficiency: The integrated VOIP calling will improve the efficiency of the sales team as they will be able to call customers directly from the CRM.

Call logs can be stored: The call logs generated by the sales team can be stored in the CRM to improve the reporting process.

Data security: The client wanted to maintain data security. Brainvire’s developers implemented high-level security during authorization.

SuiteCRM

V1VOIP

Integrated Jive-based VOIP Improves Efficiency of Sales Team

CRM for the leading retailer of aftermarket parts liquidator. Integrated VOIP solution so that sales people can do all the calls, incoming and outgoing from the CRM system itself