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Integrated Jive-based VOIP Improves Efficiency of ...
VOIP based CRM for commerce
About Project
Brainvire’s development team implemented a Jive-based VOIP integration in the client’s CRM so that sales reps can directly call customers from the CRM. The project includes features such as Inbound-Outbound Calling, Call Recording, and Call Logs.
What we did
CRM for the leading retailer of aftermarket parts liquidator. Integrated VOIP solution so that sales people can do all the calls, incoming and outgoing from the CRM system itself
Platform/OSWeb
CategoryMarketplace
Case StudyView Now >
Tech Stack
SuiteCRM
V1VOIP
Features
01
Connected dialer via API: Brainvire’s team integrated the dialer with SuiteCRM to allow sales reps to make and receive calls directly from the CRM.
Highlights
The main idea of the client was to improve the efficiency of the sales team. The click-to-call functionality enables sales reps to make calls directly from the CRM dashboard.
Client Testimonials
I would recommend Brainvire to anyone. They’re a very talented group of software engineers. They’ll tackle any challenges and take scope changes in stride. Along with their responsiveness, their team is communicative and dedicated.
Mike Luhtanen
Founder - Creative LLCPowered by Clutch
182 Reviews“They handle all their work with a personal touch, which encourages a continued long-term partnership. Their deliverable are reliable thanks to vigorous QA testing. I would recommend Brainvire to anyone.”
