A newly designed dynamic and feature-packed mobile app improves customer
experiences for a leading Asian Fintech firm.
About Project
The client is a prominent financial services and loan company in the Asia-Pacific region. They offer a diverse range of services from loans, mutual funds, and financial services to a reputed clientele. The client wanted a mobile app to help customers manage their financial activities and expenses without visiting the firm.
What we did
Brainvire’s experienced designers and developers redesigned the mobile app to provide an immersive user experience to customers. Users can manage their financial activities in just a few clicks.
CIBIL score identification- The app is also integrated with several third-party
solutions for user authentication and provides them with a CIBIL score.
01
Biometric authentication- The mobile app offers secured and tight access to
users to maintain data security. It has fingerprint-based access, facial
recognition, and a mPin service as well.
02
Transforming customers’ journey- We’ve redesigned the app to augment customer
experience. It covers all touchpoints for customer interactions to retain and
grow clients.
03
Secure transactions- Since loan amounts can vary, the app has been integrated
with a secure and safe payment gateway to maintain the financial security of
users.
04
CIBIL score identification- The app is also integrated with several third-party
solutions for user authentication and provides them with a CIBIL score.
01
Biometric authentication- The mobile app offers secured and tight access to
users to maintain data security. It has fingerprint-based access, facial
recognition, and a mPin service as well.
02
Transforming customers’ journey- We’ve redesigned the app to augment customer
experience. It covers all touchpoints for customer interactions to retain and
grow clients.
03
Secure transactions- Since loan amounts can vary, the app has been integrated
with a secure and safe payment gateway to maintain the financial security of
users.
04
CIBIL score identification- The app is also integrated with several third-party
solutions for user authentication and provides them with a CIBIL score.
Feature
Highlights
Due to the COVID-19 pandemic, customers were unable to visit financial service offices. The app supplied them with updated information related to loans and funds. The redesigned app provides a better customer experience and automates financial activities. The app has helped to reduce footfall to the office by 68% and currently has 5 million active users.
Client Testimonials
If any urgent needs arise, I can count on them to take care of things. Their deliverables are reliable thanks to vigorous QA testing. They are communicative, flexible, and willing to evolve to meet changing needs.
“Brainvire Infotech Inc is developing an Android and iOS app that allows customers to see loan details and apply for or renew loans. They’re also working on an app and website for the broking space.”