About Project

The non-profit organization aims to improve community well-being through educational resources, practical support, and streamlined digital services. By transitioning to a digital platform, clients will benefit from automated appointment bookings, caseworker availability, schedules, and reminders via emails and SMS. Mobile access will allow convenient approval or rejection of appointments.

Web
Platform/OS
Non Governmental Organization (NGO)
Category

Brief

Our advanced revolutionized booking management system and caseworker assignment. With a user-friendly calendar view, receptionists easily handled appointments while caseworkers accessed their assigned tasks. Also, our automation of reminders reduced no-shows, and comprehensive reports provided valuable insights for decision-making. We also helped the organization to effortlessly manage bookings and enhance efficiency with our intuitive interface and automated notifications.

Highlights

We facilitated appointment bookings for receptionists and generated traceability reports. We assigned appointments to caseworkers, implemented automatic reminder emails and SMS messages, and offered a calendar view of appointments. We also managed documents and implemented e-signature capabilities. Furthermore, we provided various community services, including healthcare, childcare, Passport services, Public Assistance, Senior Programs, Medicare Savings programs, and Home Care.

Case Study