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Fieldservice ticket management with mobility aspect


About Project

Veritas is a leading ATM machine services providing company offering all kinds of services for proper maintenance and management of the ATMs. The client requirement was to develop online ERP solution for management of employee information, client information, ATM details, call requests, contract details, etc. They required mobile application for field engineers so that they can reply to and manage their call requests on the go.

What we did

Solution for the field service worker, providing services to the ATM machines. Bound with quite stricter SLAs and reporting tool makes cost saving by 14% more and better customer satisfaction.

Tech Stack

  • Android
  • MySQL
  • PHP 5
    PHP 5
  • Symfony




Call request management



Our Symfony developers have executed their coding brilliance in this project by implementing the various management goals of the clients. We were able to execute all the features as desired by the client like call request management, employee information management, client information management and others successfully within the timelines promised and that too implementing the competitive technologies.

Client Testimonials

Mr. Shivabalan Athmaraman
The innovation and accommodation Brainvire deploys for a project is impressive. Their product has significantly improved customer satisfaction and created an industry standard.
Mr. Shivabalan Athmaraman
Manager - Veritas
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152 Reviews

“The innovation and accommodation Brainvire deploys for a project is impressive. Their product has significantly improved customer satisfaction and created an industry standard.”

Shivabalan Athmaraman
Founder, Veritas
3 years ago
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5.00/5 (217)