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Home / Case Studies / Sports Traveler

/ Case Study · Travel

A Sports Tourism Leader Moves to Magento 2 Without Losing a Record. Clean Migration, Advanced Booking.

/ The engagement

A Magento 2 Migration Built for Event Travel.

Sports Traveler is a leading United States sports tourism company that sells event tickets, hotel rooms, and VIP travel packages worldwide, with features in the New York Times and the Wall Street Journal. Brainvire migrated the store from Magento 1 to Magento 2, moved every category, order, and payment record with a custom script, added multi-language support, partial payment auto capture, and third-party ticket, shipping, and live chat integrations.

Magento 2 MigrationCustom TabsAuto CaptureAPI Integration
Magento 1 to 2Full data migration
3 LanguagesEnglish, Spanish, Portuguese
Auto CapturePartial payments
Live ChatHelp Desk integration

/ About the client

Sports Traveler

Sports Traveler is a leading sports tourism company in the United States that specializes in event tickets, hotel rooms, and VIP travel packages across the world. Its work has been featured in prestigious publications such as the New York Times and the Wall Street Journal, and it came to Brainvire to move its store to Magento 2 and add advanced features.

The client wanted to migrate from Magento 1 to Magento 2 and add retail ecommerce features for event ticket booking, travel services, travel insurance, discounted airfare, and traveler reviews. Brainvire moved the data cleanly, rebuilt the sub-category layouts, added an auto capture model for partial payments, and integrated third-party tickets, FedEx shipping, PayTrace, and live chat.

/ The approach

Design, architecture, and features, shipped as one program.

/01Migration

Scripted end to end

The old site held heavy data across many categories, products, customers, orders, and payment models, so the team wrote a script to migrate it all cleanly and on time, then added multi-language support for English, Spanish, and Portuguese.

/02Layout

Rebuilt with custom tabs

Sub-category pages had varied layouts managed from HTML, so the team migrated the content to match the old look and built custom tab options so the client can add, edit, or remove tabs and set event dates and locations from the admin panel.

/03Payments

Cleared with auto capture

Partial payment left a balance that caused confusion, so the team built an auto capture model that bills the saved card on the agreed date and notifies both the client and the company.

/04Integrations

Connected third parties

Some tickets came from outside providers, so the team integrated the DeveloperTicket API, the Help Desk live chat, and the FedEx and PayTrace gateways to complete the booking experience.

/ What stood in the way

Four problems, solved without a maintenance window.

Select a challenge to see how it shaped the build.

/01 Migration of heavy data →
/02 Sub-category layout and content →
/03 Partial payment confusion →
/04 Complex third-party integrations →

Migration of heavy data

The previous website held loads of data across multiple categories, sub-categories, products, customers, orders, and payment models. The team wrote a Magento 2 script that migrated it all cleanly and on time, so the company lost no crucial data and gained a base for advanced custom product options.

Sub-category layout and content

The Magento 1 site had many sub-category pages with different layouts managed from HTML code. The team migrated the data and content to match the old look, added fields to set event dates and locations from the admin panel, and built custom tabs the client can add, edit, or remove.

Partial payment confusion

The site offered full and partial payment, and the balance due on partial payment caused confusion. The team built an auto capture model that bills the customer's saved card on the agreed date and notifies the client and the company of the transaction.

Complex third-party integrations

Some package tickets came from third-party providers and were hard to map to the store, and there was no live chat. The team integrated the DeveloperTicket API for booking data, added the Help Desk live chat, and connected the FedEx shipping and PayTrace payment gateways.

/ Product screens

The delivered experience.

The interface people actually use.

Sports Traveler delivered interface, screen 1/01Storefront
Sports Traveler delivered interface, screen 2/02Packages
Sports Traveler delivered interface, screen 3/03Booking
Sports Traveler delivered interface, screen 4/04Payments
Sports Traveler delivered interface, screen 5/05Support

/ The results

What changed, in numbers.

Clean Data migration All data moved from Magento 1 to Magento 2 on time, so the client lost no crucial information.
Consistent Layout and content Sub-category pages match the old site for brand recognition, with custom tabs managed from the admin panel.
Clear Partial payments Auto capture of the outstanding amount removed confusion and made the remaining balance easy to track.
Live Chat support Third-party tickets are fetched automatically and customers chat with the admin directly from the store.

/ Next step

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