Categories : All, Case Study, Media and Entertainment
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Categories : All, Case Study, Media and Entertainment
One of the largest digital media company in India has more than 30 digital business with 150 million monthly users. In a long journey of 175 years from physical print media to Epaper to the mobile app paper, the company is regarded as the leading newspaper in India catering diverse industry news. Also, the company values its employees, culture, and professional ethics.
In the organization, the employees are allowed to raise the tickets for any IT related issues. But, in the absence of web portal or mobile application, raising the ticket system for the IT concerns was amanual and time-consuming process. The client wanted to digitize the process with web and mobile app development to manage the tickets raised for the entire organization.
The web and mobile were developed to optimize the business process with ticket raising for any IT related problems.
