About

The client owns 5000 clothing and accessory shops across various locations. These shops sell products from brands like Relic, Diesel, Zodiac, Armani Exchange, WSI, and many more. With so many outlets, the client is one of the leaders in this industry.

Project Highlights

Brainvire has provided high-quality performance with its vast end-to-end services. At Brainvire, we provide an online portal that helps to sell items and even accept them back for repairs, that is if they are under any warranty period. Proven and popular open-source technology allows better opportunities for interactions with customers.

The Challenges

  • The efficient online portal
    The client wanted an efficient online portal to increase the transactions with the customers.
  • Payment integration
    It is essential for dealers and customers to carry out the process of payments smoothly.
  • Viewing the data status
    The customers were facing issues - they could not track or review the purchases. Also, if they wanted to return the products, there was no way of tracking the order.
  • Easy access for the retailer
    It is essential for the retailer to have access to all the details of the users, whether it is a customer or dealer.

Tech Stack

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    WordPress

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    JS

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    CSS 3

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    SugarCRM

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    HTML5

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    MySQL

Result

  • The easy and efficient online portal

    It is now possible for users to have the best experience. The dealers can manage repair products with ease and the retailer can get the complete list containing all the repair information of the products.
  • Proper customer access

    The customers can browse the products under repair status.
  • Increase in traffic

    The opportunity for a friend's form integration for non-existing customers has improved the footfall at the store.
  • Security

    The useful Wordpress portal is impeccable in making the system secure due to restricted access
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Client Review

Ashish Sharma

Ashish Sharma

Manager - Fossil

“Brainvire’s transparency helped us to be more confident that they were doing their best engineering work for us at all times. Excellent documentation skills.”

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