Home / Case Studies / Planet Pharmacy
/ Case Study · Healthcare
An AI-Based Pharmacy Solution. Prescriptions Delivered, 50K Orders a Day.
/ The engagement
An On-Demand Pharmacy App with Image-Recognition Ordering.
The Saudi-based client offers skincare, pharmaceuticals, beauty, healthcare, and nutrition, and wanted an on-demand app after Brainvire launched its Dubai ecommerce platform. Brainvire built an app that delivers prescribed drugs to the doorstep, with an AI image-recognition search, real-time delivery tracking, prescription verification, and WhatsApp API integration.
/ About the client
Based in Saudi Arabia, the client holds a niche reputation in the healthcare industry and serves markets across the UAE with skincare, pharmaceuticals, beauty, healthcare, personal care, nutraceuticals, sports nutrition, and baby care. It wanted to link its services to an on-demand app, having already worked with Brainvire on a Dubai ecommerce platform.
Brainvire's developers created an on-demand pharmacy app that delivers prescribed drugs and healthcare products to the doorstep. The AI-based system lets customers order through an image-recognition tool, and the admin manages prescription drugs and passes customer details to the delivery person for quick placement and smooth delivery.
/ The approach
Design, architecture, and features, shipped as one program.
Find it by image
Customers wanted quick searches, so the team added image search so shoppers find their desired products within seconds.
Order status live
Customers could not track orders, so a delivery application gives real-time delivery status.
Prescriptions checked
Ordering prescription medicines was hard, so customers upload a prescription and a backend workflow lets the admin verify it before the order proceeds.
WhatsApp built in
The client wanted smart integration, so the team added WhatsApp API integration for seamless order delivery.
/ What stood in the way
Four problems, solved without a maintenance window.
Select a challenge to see how it shaped the build.
Image search functionality
The client wanted search functionality for quick searches. Brainvire's experts implemented quick image search, so customers find their desired products within seconds.
Latest updates on orders
Earlier, customers failed to track their order. The team introduced a delivery application that offers real-time delivery status to customers.
Secure verification
It was difficult for customers to order prescription-based medicines. Customers now upload their prescription, and a backend workflow lets the admin verify it properly before leading the process further.
Advanced integration
The client wanted smart, advanced integration for customer convenience. The team recommended WhatsApp API integration with the system, which enabled seamless delivery of orders.
/ Product screens
The delivered experience.
The interface people actually use.
/01Home
/02Image Search
/03Prescription
/04Order Tracking
/05Delivery/ The results
What changed, in numbers.
/ Next step
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