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Every business involves two types of operations- back-end operations and front-end operations, and both must keep synced and streamlined to grow the business boundlessly. ERP, the enterprise resource planning application integration improves the back-end operations by eliminating the data redundancy, centralizing operations and cost reductions. On the front-end, the businesses directly deal with the customers where a lot of customers interaction happen and customers data is stored,...

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CRM- customer relationship management plays a vital role in the growth and prosperity of the business. Leveraging cutting-edge technology, it streamlines, automates and sync the various processes such as sales, marketing, technical support and customer service involved in the business. This all is done by managing and analyzing the customers’ interaction in the whole customers’ journey to strengthen the customers’ relationship with the business. Increasingly, large...

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