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/ Case Study · Retail

A Magento Store for Sports and Fitness. Online Sales Up 29 Percent.

/ The engagement

A Magento E-commerce Platform for a Sports Retailer.

A Malaysia-based leader in premium sports and fitness equipment, carrying brands such as Adidas and Birkenstock, wanted a stronger online store. Brainvire built a Magento platform with easy search and instant checkout, integrated last-mile delivery, CyberSource secure payments, Metrilo analytics, and Data8 address verification, and online sales improved by 29 percent.

Magento PlatformLast Mile DeliveryCyberSource PaymentsData8 Verification
29%Online sales lift
MagentoE-commerce
CyberSourceSecure payments
Data8Address checks

/ About the client

Malaysia-based Sports and Fitness Retailer

Backed by a strong science and innovation foundation, the client is a leading retailer of premium sports and fitness equipment across many countries. It understands the human benefits of health and wellness and helps individuals set and reach realistic fitness goals, offering the best equipment from brands like Adidas and Birkenstock.

Brainvire finalized the project scope after multiple sessions with the client. The Magento web platform gives digital buyers an exceptional shopping experience, with easy product search, instant checkout, last-mile delivery, and Data8 verification of customer address, phone, and email at the backend.

/ The approach

Design, architecture, and features, shipped as one program.

/01Delivery

Last mile linked

Faster delivery needed a shipping partner, so the team integrated the platform with a last-mile delivery service through an API.

/02Payments

Secured channel

Every payment had to run through a secure channel, so the store integrated CyberSource for credit-card processing over an API.

/03Analytics

Data organized

Well-organized customer data drives e-commerce, so the team integrated the Metrilo analytics platform through a custom API.

/04Verification

Checked before shipping

Customer data had to be checked before orders moved on, so Data8 verifies the customer's address at the backend.

/ What stood in the way

Four problems, solved without a maintenance window.

Select a challenge to see how it shaped the build.

/01 Last mile delivery integration
/02 A secure payment gateway
/03 Advanced analytics
/04 Verification of customer data

Last mile delivery integration

The store had to connect with a third-party shipping provider for faster delivery. Brainvire integrated the system with last-mile delivery through an API, so shipments reach customers on time.

A secure payment gateway

The client wanted all payments processed through a secure channel. Brainvire integrated the website with CyberSource, a credit-card payment management company, using an API.

Advanced analytics

Analysis of well-organized customer data is important in e-commerce. The team integrated the online store with the Metrilo analytics platform through a custom API.

Verification of customer data

Customer data had to be cross-checked before orders were processed. Brainvire integrated the Magento website with Data8 to verify each customer's address.

/ Product screens

The delivered experience.

The interface people actually use.

Malaysia-based Sports and Fitness Retailer delivered interface, screen 1/01Home
Malaysia-based Sports and Fitness Retailer delivered interface, screen 2/02Catalog
Malaysia-based Sports and Fitness Retailer delivered interface, screen 3/03Product
Malaysia-based Sports and Fitness Retailer delivered interface, screen 4/04Cart
Malaysia-based Sports and Fitness Retailer delivered interface, screen 5/05Checkout

/ The results

What changed, in numbers.

Boost In sales User-friendly features attract more loyal customers and lifted sales by 29 percent.
Mobile Responsive website The store works well on mobile, which converts more visitors into customers.
Multiple Shoe variants Buyers filter branded shoes by type and pick whatever suits them best.
Secure Fraud-safe payments All payments run through CyberSource, which also tackles online fraud.

/ Next step

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