What did Brainvire deliver for Infrastructure Solutions?

With the current growth and expansion in mind, the client wished to have a timesheet solution for its employees. The timesheet will allow the supervisors to assign the task to the employees and the employees will be able to put exact hours for each of the projects they worked in…

What results did the Infrastructure Solutions project achieve?

Fully automated project execution; Easy & Transparent Timesheet To Track Project & Other Related Activity; Track Employee Productivity With Daily Time Sheet.

What industry does the Infrastructure Solutions case study cover?

Information Technology. Browse more Information Technology work in the Brainvire case study library.

Home / Case Studies / Infrastructure Solutions

/ Case Study · Information Technology

A CRM Timesheet Solution for an Infrastructure Provider. 70% More Productive Teams.

/ The engagement

Timesheets on CRM, Synced with SAP.

A centralized CRM-based timesheet solution that lets supervisors assign tasks and employees log exact hours per project, syncing users, projects, and billable data with SAP to track working hours and cut coordination overhead.

CRM TimesheetSAP SyncBillable HoursDepartment Divisions

70%More productivity

50%Less coordination overhead

SAP + CRMSynced daily

AutomatedTimesheet and invoicing

/ About the client

Infrastructure Solutions

The client is one of the prominent infrastructure solutions providers in the UAE. From challenging traditional thinking to delivering iconic projects, its comprehensive solutions have made it a trusted name for electrical and lighting solutions.

With growth and expansion in mind, the client wanted a timesheet solution for its employees. Supervisors assign tasks, employees log exact hours per project, and the CRM-based timesheet tracks working hours and raises productivity.

/ The approach

Design, architecture, and features, shipped as one program.

/01Sync

SAP into CRM

The system fetches users, projects, and assigned tasks from SAP and reflects them on the CRM platform every day.

/02Entry

Daily timesheets

Employee data entry reflects on the CRM platform daily, giving a live view of hours worked.

/03Costing

Billable and back to SAP

The solution identifies billable data, sets up hourly cost, and syncs it back to SAP for invoicing.

/04Divisions

By department

Users are identified and separated by department, so each division sees the right projects and tasks.

/ What stood in the way

Four problems, solved without a maintenance window.

Select a challenge to see how it shaped the build.

/01 Fetch user info from SAP →

/02 Timesheet entry →

/03 Set up hourly cost →

/04 Separate divisions →

Fetch user info from SAP

User, project, and task details had to move from SAP to the CRM platform daily. We built the sync so it reflects every day.

Timesheet entry

Employee data entry needed to show on the CRM platform daily. We made timesheet entry reflect in real time.

Set up hourly cost

Billable data had to be identified and synced to SAP. We set up hourly cost and pushed the billable details back.

Separate divisions

Users from different departments needed separating. We identified and divided them by department.

/ Product screens

The delivered experience.

The interface people actually use.

Infrastructure Solutions delivered interface, screen 1

Infrastructure Solutions delivered interface, screen 2

Infrastructure Solutions delivered interface, screen 3

Infrastructure Solutions delivered interface, screen 4

Infrastructure Solutions delivered interface, screen 5

/ The results

What changed, in numbers.

Automated Project execution Projects and related assignments map easily to the CRM.

Transparent Timesheets An easy, transparent timesheet makes employees more productive as they fill actual working hours.

Tracked Employee productivity The admin monitors each employee's daily activity with a single click.

Easy Invoicing Billable details generated from the hourly rate make invoices easy to manage from SAP.

/ Next step

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