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/ Case Study · Retail

Banana Republic Automates Its Store on Dynamics ERP. Shopify and ERP, in Sync.

/ The engagement

A Middleware System That Syncs Shopify and ERP.

Banana Republic, a lifestyle brand under the global GAP umbrella, offers a diverse range of clothing and accessories. Brainvire integrated its Shopify store with Microsoft Dynamics ERP through a middleware system, automating order and inventory management for fast, on-time deliveries. The system syncs orders from the website to Dynamics ERP with an added security layer and real-time insight into the full process.

Middleware SystemDynamics ERPCarriyo SyncOrder Orchestration
ShopifyStore integrated
Real-TimeOrder insight
Draft to BookDaily sync
SecureData layer

/ About the client

Banana Republic

Banana Republic, a prestigious lifestyle brand under the global GAP umbrella, offers a diverse range of clothing and accessories for men, women, children, infants, and sports enthusiasts, along with footwear, fragrances, and home decor. As the world embraced the digital age, the brand sought to streamline operations with a Microsoft partner.

The client wanted to integrate its Shopify ecommerce store with Microsoft Dynamics ERP through a middleware system to automate essential operations such as order and inventory management. The system syncs orders from the Banana Republic website to Dynamics ERP, and the team added a security layer with real-time insight into the entire process.

/ The approach

Design, architecture, and features, shipped as one program.

/01Processes

Automated with ERP

Manual ecommerce work slowed the brand, so the team integrated Dynamics ERP and Carriyo through middleware, automating operations and opening real-time order insight from receipt to delivery.

/02Fulfilment

Timed with draft orders

Continuous orders left no time to record stock, so a draft orders mechanism converts status from draft to book once a day, giving the team a window to update inventory.

/03Data

Updated in real time

Prices and stock were keyed by hand, so the Dynamics integration counts inventory and updates regular and discounted prices in real time.

/04Warehouse

Chosen by orchestration

The nearest stocked store was hard to find, so an orchestration method identifies it and shares the code with Carriyo for efficient fulfilment.

/ What stood in the way

Four problems, solved without a maintenance window.

Select a challenge to see how it shaped the build.

/01 Manual processes →
/02 A lag in order fulfilment →
/03 Manual data updates →
/04 Tracking the nearest warehouse →

Manual processes

The store ran on old manual processes. The team integrated Microsoft Dynamics ERP and Carriyo with the Shopify store through middleware, so Dynamics automates the business processes and Carriyo opens real-time insight into order management from receipt to delivery.

A lag in order fulfilment

Insufficient time to record inventory and a stream of new orders caused a lag in fulfilment. The team implemented a draft orders mechanism that converts status from draft to book at a set time each day, freeing the other window to record inventory.

Manual data updates

Inventory and original or discounted prices were updated by hand in the backend. The team integrated Dynamics ERP with the store through middleware, so stock counts and price updates happen in real time and the client always has current data.

Tracking the nearest warehouse

Tracking the nearest store or warehouse for economical, timely deliveries was hard. The team implemented an order orchestration method that finds the closest location with adequate stock and shares its code with Carriyo for efficient fulfilment.

/ Product screens

The delivered experience.

The interface people actually use.

Banana Republic delivered interface, screen 1/01Store
Banana Republic delivered interface, screen 2/02Orders
Banana Republic delivered interface, screen 3/03Inventory
Banana Republic delivered interface, screen 4/04Pricing
Banana Republic delivered interface, screen 5/05Shipping

/ The results

What changed, in numbers.

Automated Business operations Linking the Shopify store to Dynamics ERP through middleware automated processes and boosted productivity.
Enhanced Time and inventory Converting order status from draft to reserved once a day gave the warehouse team time to update stock.
Real-Time Data updates The middleware link keeps original and discounted prices and inventory current for smooth fulfilment.
Reduced Delivery time and cost Identifying the nearest stocked store cut delivery cost and time and raised customer satisfaction.

/ Next step

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