Cadillac Kuwait’s Mobile Application Reinvents The Automotive Utility Service Experience
Tech Stack
- Angular
- Azure cloud
- DevOPS
- MongoDB
- NodeJS
- Xamarin
About Client
With a remarkable base in the automotive industry, the client acquired a place as the leading Cadillac car dealer in the Middle East. Delivering an unprecedented scale and providing friendly, fast, and cost-effective service at all times, the client also felt that providing flawless sales and after-sales services can evolve their customer base in the automotive industry.
About Product
Our team integrated DMS with the application to provide real-time information about Cadillac cars and customers to the client. We added features such as service booking, test drives, accessory buying, and new vehicle search. This system was designed with the right technologies, features, and functionalities to help the client's business run more smoothly.
Quick Appointments:
Customers were dissatisfied with the long appointment process.
Our team made provision for a swift appointment procedure with the dealer management system. As a result, customers can schedule a quick appointment for pick-up, drop-off, test drives, etc., for their Cadillac cars.
Solution
The Challenges
Result
- Quick FixesThe Digital transformation made it convenient for customers to apply for repairs and resolve their concerns.
- Service and Maintenance RecordThe application saves customer sales and after-sales details. With these details, the application can remind the customers about regular maintenance, pick-up, drop-off, and road assistance. This information also makes registration and CPOV (Certified Pre-Owned vehicles) procedures smooth and quick.
- Online PaymentCustomers don’t have to visit the showroom to make payments. Instead, they can pay from anywhere, any time.
- Cadillac MerchandiseCustomers can purchase their favorite brand merchandise with just a few swipes on the application.
Product Screens
Client Testimonials
Brainvire Infotech Inc's team is talented, efficient, and hardworking. They routinely deliver top-notch output and provide advice that helps improve end-user experience.
Dhaval Thakkar
IT Manager - Cadillac AlghanimPowered by Clutch
202 Reviews
“They handle all their work with a personal touch, which encourages a continued long-term partnership. Their deliverable are reliable thanks to vigorous QA testing. I would recommend Brainvire to anyone.”
