Cadillac Kuwait’s Mobile Application Reinvents The Automotive Utility Service Experience

Cadillac Kuwait’s Mobile Application Reinvents The Automotive Utility Service Experience

Tech Stack

  • Angular
    Angular
  • Azure cloud
    Azure cloud
  • DevOPS
    DevOPS
  • MongoDB
    MongoDB
  • NodeJS
    NodeJS
  • Xamarin
    Xamarin

About Client

With a remarkable base in the automotive industry, the client acquired a place as the leading Cadillac car dealer in the Middle East. Delivering an unprecedented scale and providing friendly, fast, and cost-effective service at all times, the client also felt that providing flawless sales and after-sales services can evolve their customer base in the automotive industry.

About Product

Our team integrated DMS with the application to provide real-time information about Cadillac cars and customers to the client. We added features such as service booking, test drives, accessory buying, and new vehicle search. This system was designed with the right technologies, features, and functionalities to help the client's business run more smoothly.
Product Banner
before

The Challenges

before-ring
Quick Appointments:

Customers were dissatisfied with the long appointment process.

Quick Appointments:
Our team made provision for a swift appointment procedure with the dealer management system. As a result, customers can schedule a quick appointment for pick-up, drop-off, test drives, etc., for their Cadillac cars.

Solution

The Challenges

Quick Appointments:
Customers were dissatisfied with the long appointment process.

Our team made provision for a swift appointment procedure with the dealer management system. As a result, customers can schedule a quick appointment for pick-up, drop-off, test drives, etc., for their Cadillac cars.

Quick Appointments:

Result

  • Quick Fixes
    The Digital transformation made it convenient for customers to apply for repairs and resolve their concerns.
  • Service and Maintenance Record
    The application saves customer sales and after-sales details. With these details, the application can remind the customers about regular maintenance, pick-up, drop-off, and road assistance. This information also makes registration and CPOV (Certified Pre-Owned vehicles) procedures smooth and quick.
  • Online Payment
    Customers don’t have to visit the showroom to make payments. Instead, they can pay from anywhere, any time.
  • Cadillac Merchandise
    Customers can purchase their favorite brand merchandise with just a few swipes on the application.

Product Screens

web-item
web-item
web-item

Client Testimonials

Dhaval Thakkar
Brainvire Infotech Inc's team is talented, efficient, and hardworking. They routinely deliver top-notch output and provide advice that helps improve end-user experience.
Dhaval Thakkar
IT Manager - Cadillac Alghanim
Powered by ClutchClutch
170 Reviews

Working with an automotive company, Brainvire Infotech Inc created a B2C mobile app for sales and after-sales activity. They created the app for iOS and Android, addressing UI/UX, testing, deployment, and more.

Dhaval Thakkar
Director of Automotive, Automobile Services Company
4.5
4 months ago
Rate Us!
5.00/5 (250)