Tech Stack
- Afterpay
- Amazon S3
- Cloudflare
- JavaScript
- MySQL
- Pycharm
- Python
- Sezzle
- Venmo
About Client
Step into the world of the modern-day adventurer with our client - a cutting-edge store that understands the frustration of equipment failure during crucial moments. With a keen focus on sustainability, ethical production, superior performance, and timeless design and craftsmanship, they meticulously curate a range of clothing, accessories, and gear that lives up to both local and global expectations. This passion for quality and durability has been at the heart of their business since 2013.
About Product
Our client was determined to streamline their day-to-day operations by removing any obstacles that hindered their productivity. To achieve this goal, they set out to update their system by fixing bugs and adding new features catering to their specific needs. As part of this effort, they integrated Odoo and Shopify to improve the efficiency of their operations. Through their unwavering commitment to enhancing their system's performance, they were able to overcome any challenges that came their way.
Delayed Odoo Returns:
Returns in Odoo are significantly delayed, taking several months to process after being processed in Shopify.
Our team has resolved the return flow issue and implemented real-time synchronization to ensure that updates are reflected instantly.
Solution
The Challenges
Result
- Efficient Return Processing:The implementation of real-time synchronization enabled quick return processing and issue resolution for returns initiated on Shopify, which reflected immediately in Odoo.
- Clear Odoo Understanding:Our Odoo users now have a clear understanding of the system's operation when performing tasks.
- Streamlined Returns & Exchanges:We have created a dedicated backend flow to handle returns and exchanges, improving efficiency and accuracy and ensuring timely processing for a seamless user experience.
- Accurate Product Reflection:All products are accurately reflected in the Odoo backend, thanks to our recent efforts, ensuring up-to-date information and reliable functionality for our users.