About Project
This is a leading loyalty program provider in the Asia-Pacific region. They have a niche reputation among their customers for their quality services. Over the years, they have worked with over 10,000 stores and 125 clients. The company is in search of a retail IT solution that can manage sources from multiple services.
What we did
We proposed the idea of CRM tool integration so that the company can work on quality leads. This integration will discard all unwanted leads so that you can benefit from actual sales-ready leads. With this smart CRM tool integration, the company can reach customers digitally which boosted customer engagement.
- Platform/OSWeb
- CategoryRetail
- Case StudyView Now >
Tech Stack
- .Net core
- Azure cloud
- DevOPS
- elasticsearch
- MySQL
- Ocelot API Gateway
- RabbitMQ
Features
01
Over 5000 users: With the implementation of CRM tool integration the company now has an increased 5000 users.
Highlights
Our team brainstormed about a couple of options that work out for lead management. However, after thorough analysis, we realized that the CRM tool is the most ideal solution and hence implemented it for the client. We introduced the automated notification feature for timely follow-ups and generate an increased number of quality leads and customer engagement.
Client Testimonials
They help us coordinate the right skill sets, teams, and activities in order to get the job done. They transferred our platform assets, such as our servers, workstations, and databases, into their managed cloud services environment.
Patricia Walters
Founder and CEO - Creative LLCPowered by Clutch
202 Reviews
“They handle all their work with a personal touch, which encourages a continued long-term partnership. Their deliverable are reliable thanks to vigorous QA testing. I would recommend Brainvire to anyone.”
