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About Project
This is a leading loyalty program provider in the Asia-Pacific region. They have a niche reputation among their customers for their quality services. Over the years, they have worked with over 10,000 stores and 125 clients. The company is in search of a retail IT solution that can manage sources from multiple services.
What we did
We proposed the idea of CRM tool integration so that the company can work on quality leads. This integration will discard all unwanted leads so that you can benefit from actual sales-ready leads. With this smart CRM tool integration, the company can reach customers digitally which boosted customer engagement.
Platform/OSWeb
CategoryRetail
Case StudyView Now >
Tech Stack
.Net core
Azure cloud
DevOPS
elasticsearch
MySQL
Ocelot API Gateway
RabbitMQ
Features
01
Over 5000 users: With the implementation of CRM tool integration the company now has an increased 5000 users.
Highlights
Our team brainstormed about a couple of options that work out for lead management. However, after thorough analysis, we realized that the CRM tool is the most ideal solution and hence implemented it for the client. We introduced the automated notification feature for timely follow-ups and generate an increased number of quality leads and customer engagement.
Client Testimonials
I would recommend Brainvire to anyone. They’re a very talented group of software engineers. They’ll tackle any challenges and take scope changes in stride. Along with their responsiveness, their team is communicative and dedicated.
Mike Luhtanen
Founder - Creative LLCPowered by Clutch
195 Reviews“They handle all their work with a personal touch, which encourages a continued long-term partnership. Their deliverable are reliable thanks to vigorous QA testing. I would recommend Brainvire to anyone.”
