Midas Furniture
Automated Workflow for Middle East’s Leading Furniture Brand with Adobe Commerce Cloud
About
The client is a prominent UAE-based brand with a vast product portfolio for homes and offices and a well-established presence in Kuwait, Qatar, Saudi Arabia, and Jordan. Their impressive growth trajectory positions them as a major player in the region, and they looked to implementing technology for a competitive edge.
Furniture Supplier
BusinessMiddle East
Location
The business intends to position itself as a customer-first digital brand by revolutionizing user experience and migrating to the latest cloud solutions.
Brief
As Adobe Commerce Development Services – Gold Partner, we developed a solution to boost the client’s operational efficiency and customer experience. By implementing Adobe Commerce Cloud, the client would deliver a seamless customer experience, leading to improved sales and brand recognition. With top-end features, the business was set to attract and retain customers for the long term.
List of Services Offered
- Adobe Commerce Cloud migration
- UI/UX optimization
- Integration with ERP
- API implementation
- Payment Integration
Enhanced UI/UX Experience
Features
Enabling Appealing Features
To elevate the customer experience, we implemented an exceptional virtual showroom tour. This immersive feature allowed customers to explore the brand’s products in a 3D environment, replicating the feeling of browsing a physical store from their homes. By giving customers a feel of the products, the brand encouraged them to make more purchases.
Enhancing Convenience with QR Invoices
We’ve revolutionized the invoice experience by implementing a user-friendly QR code feature. Customers could access their invoices instantly and effortlessly. This innovation empowers them with on-demand access to purchase details, promoting transparency and saving valuable time for a more convenient and satisfying customer experience.
Unlocking Data-Driven Decisions
Complete transparency was key for a forward-thinking brand, so we implemented an ERP system to monitor all website activity data. It also provides valuable insights into inventory levels, marketing campaign effectiveness, and customer trends. This facilitated informed decision-making from marketing teams to management, strategically planning future inventory needs.
Delivered Unique Experiences
We empowered the brand with a holistic transformation by leveraging Adobe Commerce Cloud’s comprehensive capabilities. This 360-degree approach addressed all aspects of their e-commerce journey, from streamlined operations to enhanced customer experiences.
Technology Stack
Cloud
ADOBE-COMMERCE-CLOUD
Management Tool
ADOBE-COMMERCE-CLOUD
Third-party Tools
ADOBE-COMMERCE-CLOUD
Payment Gateway
ADOBE-COMMERCE-CLOUD
Social Section
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