About Project
The replacement of Salesforce with Odoo through Odoo ERP Development Services has reduced the total cost of ownership for the client. It has simplified the complex workflow and escalated the customer engagement graph significantly. E-signatures and 3PL order fulfillment are some of the striking modules of this digital platform. Overall, it serves as a perfect omnichannel experience and can be replicated for any retailer.
Web, Mobile
Platform/OSeCommerce, Retail, Healthcare & Life style
Category
Brief
It allows users to configure the security codes of Lockbox and the location of the ‘Vial of Life’. Parents’ and elders’ profile information can be managed through a dashboard and their current medical conditions can be updated on a regular basis. A live chat functionality enables users to get in touch with a dedicated customer support portal that operates 24/7. An e-commerce module is also a part of this app which was developed through our eCommerce development Solutions. Odoo ERP managed subscription services and revamped the service by adding various features like upgrade downgrade, pro-rated invoice and integrated Sharpen VoIP with the system replacing Salesforce.
Highlights
The digital platform has streamlined the sale of a wide range of products such as burglar alarm systems, fire alarm systems, night vision security cameras, and remote access and management. Users (sales executives) can export delivery orders, import carrier tracking numbers from 3PL service providers to Odoo, and do much more at the backend level. Last but not least, the system is integrated with different third-party entities like Podium Reviews, Jasper, and AvaTax.
Case StudyFeatures
Easy management of different types of product subscription packages.
Secure transactions through Authorize.Net payment gateway.
Automatic processing of recurring payments.
Timely order fulfillment through 3PL service providers.
User account management of multiple profiles under the same parent account.
Automatic verification of purchases using e-signatures.
Tech Stack
Odoo
PostgreSQL
Python
MySQL
Magento 2.3.X
DCL
Sharpen
Odoo.sh
