About Project
VersaTable is one of the premier and high-end furniture manufacturer in the USA. With a wide-ranging office and classroom furniture, the client wanted to enhance business processes by effectively implement a CRM(Customer Relationship Management) to drive the customer base and providing a one-stop solution for business process management.
What we did
CRM solution which is connected with SAP B1 and Magento eCommerce with Magento development for better functioning. It allows sales team to get complete idea about the customer via 360 degree view and it helps in sales, support, and marketing activities.
- Platform/OSWeb
- CategoryE-commerce
- Case StudyView Now >
Tech Stack
- Amazon Webservices
- CSS 3 HTML 5 JS
- elasticsearch
- Magento 2 Community
- MySQL
- PHP
- SuiteCRM
Features
Highlights
Comprehensive Order Management: Effective order management and processes results in identifying prospects customers and helps in customer retention strategy. SAP ERP integration with Magento: Impeccable synchronization of orders, customers, and inventory between Magento and existing SAP ERP. Improved Sales Channel: Categorizations of offline and online sales enhances the business opportunity by automating the process and eliminating repetitive task. Increased Revenue Generation: By identifying prospects customers and streamlined business processes, client noticed the remarkable difference in ROI.