Tech Stack
- AWS
- Firebase
- Flutter
- Google Map
- PHP
- Twilio
- Whatsapp
About Client
The customer is a start-up that needs a digital pass for the FMCG industry. The front-end user can scan a barcode on the pass and save it in their phone's native wallet software (Android/iOS). Customers can exchange their stamps or points for a fantastic prize during their visit.
About Product
The client is working with Brainvire to create a digital loyalty pass system for retailers in the FMCG market in Asia and the Pacific. Customers using the front end may access the digital loyalty pass using the native Wallet app on iOS and Android. The hybrid mobile app will handle passes for a merchant's cafes and restaurants, while the website will be used for descriptive administration. They are rebranding "Wallet Genie" to "CLYNQ" and creating a parent marketing website with concept and subscription links.
Feasible Access for Users
The first obstacle for letting end consumers utilize the built-in wallet software.
The client required simple navigation to their rewards program so that consumers could take advantage of it. With the support of our technical team, we conducted the necessary study and discovered that it is possible to utilize the in-built mobile app for the front-end user.
Solution
The Challenges
Result
- Serving 50,000+ businessesWe assist global businesses in implementing loyalty solutions across multiple industries, offering diverse subscription models for managers, all managed from the admin interface.
- 20M+ Loyalty points claimed so farOver 5 million users have earned and redeemed more than 20 million loyalty points, experiencing the benefits. Additionally, merchants can select background images from the CLYNQ library when creating a pass.
- Better EngagementTo enhance customer engagement, consumers will receive personalized notifications through the front-end user interface when they are close to a business.
- Implemented Personalized OptionCLYNQ enables customers to receive personalized messages and utilize vouchers on their existing passes within the static area, offering a range of use cases for notifications, workflow, and campaign management.