An Omnichannel Furniture Brand To Launch a Loyalty Middleware Platform!

An Omnichannel Furniture Brand To Launch a Loyalty Middleware Platform!

Tech Stack

  • AWS
    AWS
  • CSS 3
    CSS 3
  • HTML
    HTML
  • Jira
    Jira
  • Kotlin
    Kotlin
  • Laravel
    Laravel
  • PHP 5
    PHP 5
  • PostgreSQL
    PostgreSQL
  • Swift
    Swift

About Client

The client is new-age exceptional mid-century modern furniture and homeware multibrand in the Middle East that delivers a different range of products for every lifestyle. They aim to render the best of the experience to their customers whenever they purchase items to reinvent homes, whether it's from the online or in-store platform. And to reward every customer who purchases from any outlet, they wanted to establish a platform where customers can earn loyalty points and redeem them for any of their products.

About Product

With Brainvire, this furniture brand has successfully designed its two Magento-based websites, 2XL Home and OC Home. Thus, when it came to creating a cloud-based loyalty platform, they trusted the technical expertise of Brainvire once again. We created a comprehensive cloud-based & mobile-first approach Loyalty & Rewards Programme for omnichannel multibrand. The Soughah-Loyalty Platform will provide a seamless customer experience between in-store & online shopping platforms across UAE, Oman, and future expansions.
before

The Challenges

before-ring
Reward Programme:

With the growing brand recognition, the client wanted a loyalty program for customer retention.

Reward Programme:
As the brand name became a household name across the Middle East, the client took the initiative with Brainvire into the rewards and loyalty world. To retain new & repeat customers, we developed the first cloud-based & mobile-first approach, Loyalty & Rewards Platforms.

Solution

The Challenges

Reward Programme:
With the growing brand recognition, the client wanted a loyalty program for customer retention.

As the brand name became a household name across the Middle East, the client took the initiative with Brainvire into the rewards and loyalty world. To retain new & repeat customers, we developed the first cloud-based & mobile-first approach, Loyalty & Rewards Platforms.

Reward Programme:

Result

  • Loyalty Platform For Customer Engagement
    The cloud-based loyalty program is interfaced with frontend technologies and backend admin panel for mobile and web users, increasing the customer engagement for the multibrand.
  • One Place For All The Rewards
    Customers can redeem their loyalty points in one place; the system is in real-time sync with eCommerce and Physical Platform.
  • Redeem Points At Any Outlet
    Customers can reward their loyalty points across any online and offline store without the restriction of redeeming them for specific products.
  • Secure Data Communication
    With our tech support & digital infrastructure, the Soughah-Loyalty Platform is secure for data migration.

Client Testimonials

Mike Luhtanen
I would recommend Brainvire to anyone. They’re a very talented group of software engineers. They’ll tackle any challenges and take scope changes in stride. Along with their responsiveness, their team is communicative and dedicated.
Mike Luhtanen
Founder - Creative LLC
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182 Reviews

They handle all their work with a personal touch, which encourages a continued long-term partnership. Their deliverable are reliable thanks to vigorous QA testing. I would recommend Brainvire to anyone.

Mike Luhtanen
Founder, Creative LLC
5
2 years ago
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