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An Omnichannel Furniture Brand To Launch a Loyalty Middleware Platform!
Tech Stack
AWS- CSS 3
- HTML
- Jira
- Kotlin
- Laravel
- PHP
- PostgreSQL
- Swift
About Client
The client is new-age exceptional mid-century modern furniture and homeware multibrand in the Middle East that delivers a different range of products for every lifestyle. They aim to render the best of the experience to their customers whenever they purchase items to reinvent homes, whether it's from the online or in-store platform. And to reward every customer who purchases from any outlet, they wanted to establish a platform where customers can earn loyalty points and redeem them for any of their products.
About Product
With Brainvire, this furniture brand has successfully designed its two Magento-based websites, 2XL Home and OC Home. Thus, when it came to creating a cloud-based loyalty platform, they trusted the technical expertise of Brainvire once again. We created a comprehensive cloud-based & mobile-first approach Loyalty & Rewards Programme for omnichannel multibrand. The Soughah-Loyalty Platform will provide a seamless customer experience between in-store & online shopping platforms across UAE, Oman, and future expansions.
Reward Programme:
With the growing brand recognition, the client wanted a loyalty program for customer retention.
As the brand name became a household name across the Middle East, the client took the initiative with Brainvire into the rewards and loyalty world. To retain new & repeat customers, we developed the first cloud-based & mobile-first approach, Loyalty & Rewards Platforms.
Solution
The Challenges
Result
- Loyalty Platform For Customer EngagementThe cloud-based loyalty program is interfaced with frontend technologies and backend admin panel for mobile and web users, increasing the customer engagement for the multibrand.
- One Place For All The RewardsCustomers can redeem their loyalty points in one place; the system is in real-time sync with eCommerce and Physical Platform.
- Redeem Points At Any OutletCustomers can reward their loyalty points across any online and offline store without the restriction of redeeming them for specific products.
- Secure Data CommunicationWith our tech support & digital infrastructure, the Soughah-Loyalty Platform is secure for data migration.
Product Screens
Client Testimonials
They help us coordinate the right skill sets, teams, and activities in order to get the job done. They transferred our platform assets, such as our servers, workstations, and databases, into their managed cloud services environment.
Patricia Walters
Founder and CEO - Creative LLCPowered by Clutch
195 Reviews“They handle all their work with a personal touch, which encourages a continued long-term partnership. Their deliverable are reliable thanks to vigorous QA testing. I would recommend Brainvire to anyone.”
