About

The client is an established enterprise in North America. They have a loyal customer base in their industry and run several branches. The client wanted to garner and automate customer reviews for their services. The client also wanted to introduce the SaaS-platform for their business. Therefore, the client approached Brainvire for addressing these requirements.

Project Highlights

Our development team built a custom mobile application, created a SaaS-platform with an automated review process through Shopify and Sycle integration to generate quick customer reviews. Our team also implemented Shopify POS to ensure quick, secure login and garner feedback. With the Sycle integration an automated link will be sent to customers to gain audio, video, or text reviews.

The Challenges

  • Sycle integration:
    The client was in search of a synchronized appointment management solution that allowed clarity on the customer list.
  • Integrated Shopify POS with the feedback solution:
    The client wanted to integrate the feedback solution with Shopify POS.
  • Google accessibility:
    The client desired better Google accessibility to obtain better feedback visibility.
  • Eliminated struggles to get on the platform:
    It was a great challenge for the organization to adopt the new system.

Tech Stack

  • Tech stack related technology logos

    SAAS

  • Tech stack related technology logos

    Shopify POS

  • Tech stack related technology logos

    Google Authentication

Result

  • 20,000+ Daily Reviews

    Different industries can obtain automated customer reviews from Sycle integration and Shopify POS. With this module, the client gained an increased number of reviews regularly.

  • Used by 1000+ Businesses

    This smooth and unique model is adopted and widely used by more than 1000 businesses.

  • Increased Demand of Shopify App

    More than 200 businesses demand for this functional Shopify app to enhance their company’s capabilities.

  • 34% Increased Footfall

    With this new system in place, the client witnessed an 34% increase in online traffic. This eventually increased their ROI and helped them generate positive outcomes.
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Client Review

Kevin Harwards

Kevin Harwards

Founder - Incite Reviews

The final work product was executed perfectly. We didn't waste time fixing broken links or typos. Brainvire communication of both their technical and business expertise was an invaluable asset for the client during their first app development.
Verified On Clutch

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