Tech Stack
- Google Authentication
- SAAS
- Shopify POS
About Client
The client is an established enterprise in North America. They have a loyal customer base in their industry and run several branches. The client wanted to garner and automate customer reviews for their services. The client also wanted to introduce the SaaS-platform for their business. Therefore, the client approached Brainvire for addressing these requirements.
About Product
Our development team built a custom mobile application, created a SaaS-platform with an automated review process through Shopify and Sycle integration to generate quick customer reviews. Our team also implemented Shopify POS to ensure quick, secure login and garner feedback. With the Sycle integration an automated link will be sent to customers to gain audio, video, or text reviews.
Sycle integration:
The client was in search of a synchronized appointment management solution that allowed clarity on the customer list.
To introduce an effective appointment management solution, our team carried out CSV integration and process automation. Sycle can generate files at regular intervals. This integration helped the client to streamline and automate the review process. They no longer have to manually carry out the process.
Solution
The Challenges
Result
- 20,000+ Daily ReviewsDifferent industries can obtain automated customer reviews from Sycle integration and Shopify POS. With this module, the client gained an increased number of reviews regularly.
- Used by 1000+ BusinessesThis smooth and unique model is adopted and widely used by more than 1000 businesses.
- Increased Demand of Shopify AppMore than 200 businesses demand for this functional Shopify app to enhance their company’s capabilities.
- 34% Increased FootfallWith this new system in place, the client witnessed an 34% increase in online traffic. This eventually increased their ROI and helped them generate positive outcomes.