20,000+ Daily Reviews with a Robust SaaS-Platform for a IT Product Owner in the United States

20,000+ Daily Reviews with a Robust SaaS-Platform for a IT Product Owner in the United States

Tech Stack

  • Google Authentication
  • SAAS
  • Shopify POS

About Client

The client is an established enterprise in North America. They have a loyal customer base in their industry and run several branches. The client wanted to garner and automate customer reviews for their services. The client also wanted to introduce the SaaS-platform for their business. Therefore, the client approached Brainvire for addressing these requirements.

About Product

Our development team built a custom mobile application, created a SaaS-platform with an automated review process through Shopify and Sycle integration to generate quick customer reviews. Our team also implemented Shopify POS to ensure quick, secure login and garner feedback. With the Sycle integration an automated link will be sent to customers to gain audio, video, or text reviews.
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before

The Challenges

before-ring
Sycle integration:

The client was in search of a synchronized appointment management solution that allowed clarity on the customer list.

Sycle integration:
To introduce an effective appointment management solution, our team carried out CSV integration and process automation. Sycle can generate files at regular intervals. This integration helped the client to streamline and automate the review process. They no longer have to manually carry out the process.

Solution

The Challenges

Sycle integration:
The client was in search of a synchronized appointment management solution that allowed clarity on the customer list.

To introduce an effective appointment management solution, our team carried out CSV integration and process automation. Sycle can generate files at regular intervals. This integration helped the client to streamline and automate the review process. They no longer have to manually carry out the process.

Sycle integration:

Result

  • 20,000+ Daily Reviews
    Different industries can obtain automated customer reviews from Sycle integration and Shopify POS. With this module, the client gained an increased number of reviews regularly.
  • Used by 1000+ Businesses
    This smooth and unique model is adopted and widely used by more than 1000 businesses.
  • Increased Demand of Shopify App
    More than 200 businesses demand for this functional Shopify app to enhance their company’s capabilities.
  • 34% Increased Footfall
    With this new system in place, the client witnessed an 34% increase in online traffic. This eventually increased their ROI and helped them generate positive outcomes.

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Client Testimonials

Kevin Harwards
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The final work product was executed perfectly. We didn't waste time fixing broken links or typos. Brainvire communication of both their technical and business expertise was an invaluable asset for the client during their first app development.
Kevin Harwards
Founder - Incite Reviews
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224 Reviews

They handle all their work with a personal touch, which encourages a continued long-term partnership. Their deliverable are reliable thanks to vigorous QA testing. I would recommend Brainvire to anyone.

Mike Luhtanen
Founder, Creative LLC
5
4 years ago