Hassle-free Sales Workflow Management with Cutting Edge Technology
Tech Stack
- Apache 2.0 Handler
- AWS
- CSS 3
- HTML
- Jira
- MySQL
- PHP MVC
- SuiteCRM
- Twilio
About Client
Call48 is a leading telecom company that provides premium CPaaS VoIP services, which allows users to acquire, port, and provide DIDs as well as track bills in real-time. Their sales team was looking for a hassle-free and smooth way to manage their sales workflow. Being the technology partner for Call 48, our Brainers understood how their workflow operates and how technology can make it better.
About Product
Previously, Call48 was using outdated methods of tracking their sales and leads. Our expert team at Brainvire brainstormed with Call48 to understand the problems being faced and developed a solution. The idea was to manage their sales workflow with state-of-the-art CRM and integrate it into their website for smoother operation. We also integrated DocuSign into the system to ensure signature-based document management.
Roles and Rights with Hierarchy Management:
The foremost concern was to assign roles to the entire sales department and, according to that, assign different access rights.
After carefully analyzing the requirements with several discussions with the sales team of Call48, our Brainers were able to implement the vital hierarchy of roles and rights in the system
Solution
The Challenges
Result
- Optimized Hierarchy within the SystemOur solution ensured that the entire sales team had their roles and responsibilities implicitly assigned in the system, which led to an optimized workflow.
- Signature-based Document ManagementThe integration of DocuSign in the system ensured that the document set is always authentic and transparent to the entire team.
- Dynamic Lead GenerationConnecting the website’s contact us form to the CRM is the best way to keep track of your leads and take necessary steps to convert it into a customer. With this integration, Call48’s sales team attained a centralized lead tracking platform.
- Smooth and Hassle-Free OperationsWith the coordination of multiple effective plugins, the entire sales workflow process is now performing at a very high output without any disruptions.
Product Screens
Client Testimonials
Over time, we developed interpersonal relationships and considered them part of our team. I was impressed with the work we were able to produce with them
Mr. Michael Halperin
CEO - Call48Powered by Clutch
224 Reviews
“They handle all their work with a personal touch, which encourages a continued long-term partnership. Their deliverable are reliable thanks to vigorous QA testing. I would recommend Brainvire to anyone.”
