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Categories : All, Case Study, Healthcare, Mobile and Wireless
The client is the America’s top-grade reliable medical alert system provider. The alert system helps the people to get connected with their family, friends, and neighbors 24/7 in case of any emergency through emergency operators just by pushing a button. Also, if needed the local 911 emergency services can be called.
Since 1946, the company has been serving the people to better take care of the health, safety and independence of the people.
The medical emergency is something that’s unstoppable and it is not in our hands; it just happens! Understanding this thing, the client has started selling the medical alert system.With the existing alert system, when customers register, some details are provided like the lockbox, whom to contact during emergency and pretty more, and they cannot be edited by them later. Also, informing the users about any emergency was a difficult job to get done.
So the client wanted to complement the existing medical alert service with a mobile application, which enable users to have access to all the information they have provided at first and can manage it with a great ease.
The intuitive mobile application was developed for the medical alert system users that allow users to easily manage the information they have provided, immediately transfer the users’ medical information to emergency personnel and send the emergency alerts to the customers.
Updating the emergency contact list in real-time was a challenging task as the sorting and sequencing of the contacts is managed from the mobile app only. Using best logic and algorithms, the team enabled the automated rearrangement of the contacts’ orders, when any new contact is added, or existing contact is edited or deleted.