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/ Case Study · Healthcare
A Mobile App for the Medical Alert System. Help, One Tap Away.
/ The engagement
A Mobile App Augmenting a Medical Alert System.
An American client, improving medical alert systems since 1946, connects users to family, friends, neighbors, and 911 in an emergency. Brainvire converted the system into a mobile app with SMS and email alerts, a fine-tuned call method, precise location tracking, and a prioritized, ranked emergency-contact list.
/ About the client
Emergencies need quick responses, and this American client is all about that. It started in 1946 and has improved the medical alert system ever since. Its highly reliable alerting system connects the user to family, friends, and neighbors with ease, and it can even notify 911 emergency services when the situation calls for it. The client's approach to a safe, reliable lifestyle becomes real through the system.
Brainvire holds ingenuity and innovation as core values, and every project brings them out. This project required converting the system into a mobile app, which the right technology and skill made possible.
/ The approach
Design, architecture, and features, shipped as one program.
System to app
The system had to scale down to a phone, so the team ran a full mobile app development process for better portability and convenience.
Every channel
The app had to reach people closest to the user, so email and SMS join a fine-tuned call method for fast, accurate contact.
Precise and quick
Responders need the user's location, so stringent tracking and heavy testing, with a database, keep the data precise and quick.
Ranked by priority
The contact list must stay current, so a detailed update process and algorithms rank prioritized contacts at the top.
/ What stood in the way
Four problems, solved without a maintenance window.
Select a challenge to see how it shaped the build.
Conversion to a mobile app
The entire system had to scale down to a mobile app for better portability and convenience. The team at Brainvire dedicated a full process to mobile app development, adding every feature to make the app as convincing as possible.
Optimal communication methods
The app had to ensure connectivity with the people closest to the user in times of distress, with accuracy and simplicity. Email and SMS services offered a beneficial way to communicate, and the regular call method was fine-tuned for faster, effective contact.
Accurate and precise tracking
An emergency alerting system needs responders to know the user's location, precisely and quickly. Tracking and reporting were kept stringent with heavy testing, and databases stored and retrieved the data when needed.
A ranked list of contacts
In an emergency, it is vital to know whom to contact, and any mishap can be fatal. A detailed update process kept the contact list current, and algorithms compared and ranked prioritized contacts at the top.
/ Product screens
The delivered experience.
The interface people actually use.
/01Home
/02Alert
/03Contacts
/04Tracking
/05Profile/ The results
What changed, in numbers.
/ Next step
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