Alghanim Ford
Chevrolet Kuwait's Game-Changing Mobile App Transforms Middle East's Automotive Landscape
About Project
The client is a mighty Automotive dealer for Chevrolet cars that strives to maintain a leading position in the business by providing vehicles with excellent service, world-class facilities, and a customer journey far beyond the purchase point.
With the world’s most advanced automotive service center, the client felt it was essential to create an application for their sales and after-sales services.
eCommerce
Car AccessoriesMiddle-East
Client LocationBusiness Goal
The goal is to enhance Chevrolet Kuwait’s business by delivering a cutting-edge mobile app, streamlining sales and after-sales services through features like service booking, test drives, accessory purchases, and efficient new vehicle searches. The application is designed with optimal technologies to ensure seamless business operations.
Project Highlights
- App development
- UI/UX
- Digital experience
- User navigation
Enhanced UI/UX Experience
Key Challenges
Real-time Updates
Customers didn’t receive regular updates about the latest cars and services.
Quick Appointments
The client wanted to offer personalized services for appointment booking.
After-Sales Upgrade
Client aimed beyond car sales, aspiring to offer comprehensive after-sales services and maintenance.
Enhanced User Experience
The client wanted to enhance the overall customer experience.
Tailored solutions cater to the distinct needs of each customer for this automotive distributor.
DMS Integration for Dynamic Automotive Trends Access
We proposed integrating a DMS into the mobile app, ensuring customers access current automotive trends. This comprehensive solution enhances engagement by connecting users with the latest industry updates, fostering a dynamic connection between the client’s business and customers.
Efficient Appointment Scheduling
Our developers crafted an inclusive app, enabling seamless model and trim exploration for registered and guest users. The system facilitates efficient appointment scheduling, ensuring optimal customer communication and service allocation for the client’s enhanced after-sales experience.
Automated Customer Service Reminders and Management System
We developed a system that can send timely reminders to customers for service pickup, drop-off, and roadside assistance, among other benefits. The client’s service executives can manage customers’ after-sales services with an automated system.
Custom Accessories for Business Growth
We expanded the business horizon by introducing a curated range of custom accessories and merchandise, boosting revenue streams significantly.
Implementing these strategies yielded the intended results, enhancing the website for a more user-friendly experience.
Development
After-Sales
Integration
Searches
Technology Stack
Cloud
Azure cloud
Programming Languages
Azure cloud
Database
Azure cloud
Project Management
Azure cloud
The strategy employed for website development produced the following noteworthy results.
Robust DMS
Integrated the robust DMS with the application to enable smooth operational workflows.
Auto Back-Up
The system helped the client save customer information, allowing for consistent contact.
Secure Payment Gateway
The team implemented a secure payment integration that allows quick, safe transactions.
Track Updates
The app enables customers to monitor maintenance and receive timely updates on new car deliveries.
What Our Client Say
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