• About
  • UI/UX
  • Key Challenges
  • Our Solutions
  • Our Approach
  • Technology
  • Testimonial
  • Key Results

About Project

With a 20-year track record in the Warranty Protection Plan industry, Everything Breaks recognizes the limitations of traditional extended warranties. They acknowledge the impracticality of demanding upfront payments for coverage extending up to 72 months.

They innovatively launched a monthly protection program, prioritizing consumer needs and creating a more user-friendly approach to extended coverage.

  • eCommerce

    Business
  • North America

    Location

Business Goal 

The monthly protection program aimed to alleviate upfront costs and eliminate long-term commitments for the right audience. To achieve that, they needed effective digital marketing solutions. When developing new protection plans, the client’s primary focus was always on the customer’s needs and preferences. However, their digital marketing efforts didn’t yield results, so they connected to Brainvire.

Project Highlights

Enhanced UI/UX Experience

Revamped UI/UX, improved website functions, and seamlessly integrated third-party tools for real-time sync of products, orders, customers, and quote-to-cart processes, enhancing the user experience for Protection Plans.
digital marketing solution

Key Challenges

Public Relations Crisis

A product recall followed by negative comments affected social media reputation.

Content Quality and Relevance

Generic posts did not align with the audiences’ interest and failed to engage the audience effectively.

Budget Constraints

Maximizing ROI was a concern due to the limited social media marketing budget.

High Competition

The client needed to stand out amidst Intense competition in the industry.

Our Solution

Customized solutions designed to cater to the specific needs of each customer.
digital marketing solution

Crisis Management with Swift and Transparent Responses

We at Brainvire analyzed the situation, crafting a crisis management plan with a dedicated response team. Our prompt and transparent responses addressed customer concerns, providing comprehensive information and effective solutions.

digital marketing solution

Tailored Approach for Customer Engagement

Our digital marketing experts crafted a targeted content strategy. Conducting thorough audience research, we tailored content to address specific customer needs. We enriched the approach with more user-generated content by identifying pain points, interests, and preferences.

digital marketing solution

Strategic Resource Reallocation for Higher Conversions

We scrutinized the budget, reallocating resources from less effective channels to those yielding higher conversion rates.

digital marketing solution

Elevated Client's Product with USP Highlight and Targeted Campaigns

We highlighted the client’s product USPs, crafting compelling narratives and targeted campaigns to accentuate its distinctive features.

Our Approach

Executing these strategies successfully produced the intended results in developing a well-crafted website.

Comprehensive.svg

Marketing

Tailored a unique marketing approach aligning with customer-centric protection plans, focusing on needs and preferences.
Customize.svg

Digitalization

Revamped digital marketing strategies, addressing shortcomings and optimizing campaigns to enhance visibility and results.
Strategic-data.svg

Targeted Ads

Implemented strategies to directly engage with customers, understanding their needs and preferences for refining protection plans.
Testing-Quality.svg

Collaboration

With expert guidance, we leveraged their skills to analyze, strategize, and enhance the client's digital marketing efforts.

Technology Stack

Marketing Tools

Google Adwords

Google Adwords

Google Analytics

Google Analytics

Google Search Console

Google Search Console

Framework

Google Adwords

Google Adwords

Google Analytics

Google Analytics

Google Search Console

Google Search Console

Programming Language

Google Adwords

Google Adwords

Google Analytics

Google Analytics

Google Search Console

Google Search Console

CRM

Google Adwords

Google Adwords

Google Analytics

Google Analytics

Google Search Console

Google Search Console

Project Management

Google Adwords

Google Adwords

Google Analytics

Google Analytics

Google Search Console

Google Search Console

Database

Google Adwords

Google Adwords

Google Analytics

Google Analytics

Google Search Console

Google Search Console

Operating System

Google Adwords

Google Adwords

Google Analytics

Google Analytics

Google Search Console

Google Search Console

License

Google Adwords

Google Adwords

Google Analytics

Google Analytics

Google Search Console

Google Search Console

Key Achievements

15% Positivity Surge

In 2 weeks, 15% rise in positive sentiment; customers laud transparency and problem-solving.

40% Engagement Boost

Revamped strategy boosted the monthly engagement by 40%; a post addressing a common query gained 10,000+ shares.

30% Rise In ROI

Shifting resources boosted ROI by 30% despite budget limits.

Acquired 15% Market Share

Highlighting USPs fortified digital strategy, surpassing rivals and securing a 15% larger market share.

slider item
slider item
slider item
slider item
slider item
slider item

What Our Client Says

Brainvire consistently surpasses expectations by finding solutions for every challenge I've presented. Their ability to set clear project expectations and steadfastly commit to them and an efficient project management team ensures a seamless and successful process
Brandon San Antonio

Brandon San Antonio

CEO

I haven't come up with something that Brainvire wasn't able to find the technology for. Brainvire sets the expectations of a project and then commits to them. Their project management team made the entire process smooth.
Let’s take your business to the next level

Let’s take your business to the next level

Our team is poised to support your success, from mobile app development to digital marketing strategies.

Let's Talk