Automated Ticket Analyzer For A Real Estate Firm
About Project
The client aims to attain new milestones for integrated estate service solutions. They wanted a robust solution to give their stakeholders the peace of mind they needed to concentrate on their primary business operations. Simultaneously, they generated sustainable value from their assets with this integrated service solution based on global standards.
Web
Platform/OSReal Estate
Category
Brief
Brainers built an innovative Microsoft-based advanced ticket analyzer solution
that can streamline their service deliverables. This application provides accurate data and issues mentioned in all the raised tickets. The client gets an automated revert on ticket progress, customer feedback, and internal updates. The intuitive app offers all kinds of information to the client and improves their decision-making capabilities.
Highlights
Brainers introduced Power Pivot and Power Query to gather and store all data in one place. Furthermore, we used Azure Active Directory for two-factor authentication giving the client easy yet controlled access to their data. It was simpler to translate data into the appropriate language and process it further with POSTMAN API. The client could make profitable business decisions using a dynamic and precise graphical representation on the dashboard.
Case StudyFeatures
Microsoft-Proofed Data:
We implemented Microsoft Azure Active Directory to create a safety layer and protect the client’s data.
Structure Data:
Using tools like Power Query and Power Pivot ensured that data from multiple sources were stored in an aligned manner.
Engaging Dashboard:
Brainers used tools like Power Map and Power View to derive a quick and accurate graphical representation of massive data.
Arabic To English Translation:
Brainers used the POSTMAN API to translate all Arabic data into English.
Tech Stack
Power BI
Power Query
Postman
SAP CLOUD
