Based in the US, the client is a leading retailer of freshly-baked cookies and owns a chain of nearly 200 stores. Starting from a dorm room in 2003, they have tasted great success in business. The secret recipes of their growth are unmatched product quality and customer-centricity. They wanted Brainvire to develop an exclusive mobile app for its delivery agents that would greatly enhance the order fulfillment process.
The app helps delivery agents fulfill their orders on time and in a hassle-free manner. To begin with, Brainvire’s team assessed the client’s existing delivery process and designed the app’s architecture accordingly. The latest algorithms and functionalities such as geofencing, MapBox navigation, digital signatures, automatic order assignment, tips wallet, and push notification have been blended into the app. Users can view the complete order history and average delivery time taken by the agents.
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