Cloud Integration Solution Advances Services
About Project
The organization is quite well-known in the telecom industry. They concentrate on providing exceptional telecom services to their customers. Telecom services are predominantly available under their label and not elsewhere. To enable this, they approached Brainvire for an expert opinion.
Web
Platform/OSRetail
Category
Brief
Our experts suggested Cloud platform integration alongside CRM to accelerate the client’s telecom services in North America. Our team implemented a unified solution that connected multiple other systems of the client. All these implementations encouraged the client to offer unique services to their customers.
Highlights
We proposed a modern and technologically advanced solution to the client. As promised we implemented customized CRM Cloud-based integration. This integration amplified the client’s capability to recognize customer needs and suffice them rapidly with niche services.
Case StudyFeatures
Robust Cloud integration: Our team executed a flawless and contemporary cloud integration so that the client obtains real-time updates about activities.
Examining the existing system: It was a daunting task for the team to understand the existing complex system of the client.
Implemented VOIP-services: Our developers researched the latest VOIP services and implemented them to uplift the client’s services.
Single Point of Contact: The client faced hindrances to manage multiple systems and hence our specialists connected all the systems with a single unit for better access.
Tech Stack
PHP
SuiteCRM
MySQL
