Tailored Solutions for Leading Enterprises
Our CRM Success Stories
Which CRM is Best for Your Industry?
We leverage customized, detailed CRM solutions to streamline operations and personalize every customer interaction, regardless of your industry or size.
Marketing Automation CRM
Retail CRM
CRM For Financial Services
Business Brokers CRM
CRM for Transportation
Healthcare CRM
Automotive CRM
Real Estate CRM
CRM Sales Automation
CRM For Small Businesses
Education CRM
Manufacturing Industry CRM
Need Custom Features? Unlock Maximum Customer Value with Bespoke eCommerce CRM
Data Collection
Our CRM solutions have advanced data collection functionalities that help you collect, group, and categorize the information from individual customers. These custom solutions simplify data and allow you to leverage it to make informed decisions for your eCommerce brand. Let’s help you access custom CRM that:
- Design products that scrape data from multiple sources to accelerate data collection efforts.
- Improve the collection, categorization, and segmentation of your data sets
- Access to data that can transform your operations.
Data Filtration
Data filtration is a crucial aspect of your operations. Access to high volumes of data requires you to be specific about what’s required for your business. Our custom CRM services allow you to filter data that actively matches your customers’ interests. Foster better revenue through informed decision-making with our data filtration services. Now simplify operations with:
- Access to CRM solutions designed to filter data at rigorous levels.
- Custom products that help you scrap, filter, and store data sets based on different criteria and customer profiling.
- Result-oriented data that brings you the desired results.
Lead Generation
Let’s target and improve your lead generation process with custom solutions that add to your operations. Our custom CRM solutions are designed to identify potential customers for your business and guide them further into the sales pipeline. Target pre-qualified customers that add to your sales and revenue. Now tap into:
- Software modules to evaluate your leads’ interests and preferences.
- Access CRM with features to make it an effective lead-generation magnet.
- Custom solutions to provide recommendations that align with their specific needs.
Lead Qualification
Our custom software is designed to simplify lead qualification for your operations. We implement processes that help you categorize and evaluate potential customers based on your financial ability and willingness to purchase from you. Evaluate Improve your chances of lead conversion with buying intent customers by:
- Improving your chances of converting leads into paying customers.
- Access to better insights on every lead, ensuring you qualify them accordingly
- CRM solutions that automate lead qualification.
Sales Automation
Automate repetitive tasks inside your workforce with our custom CRM software. Now, mechanize your sales processes to complete and streamline manual tasks that would initially take a significant part of your workforce. Let’s design CRM software to automate your operations and deliver great results. Get sales automation with:
- Custom approach to sales automation to improve your overall revenue.
- Free up your resources with an automated sales CRM.
- Transparent access to different sales modules across your operation.
Customer Segmentation
Customer segmentation is a crucial aspect of boosting your sales. Proper segmentation of your customers can help you develop individual customer profiles that improve your chances of sales. Our custom CRM software is designed to help you segment and categorize your customers into different buyer personas and boost results. Let’s help you:
- Improve your campaigns’ efficiency and retarget campaigns
- Evaluate customer details and segment them based on different criteria.
- Effectively target demographics, location, gender, and more.
Quote, Order, and Invoice Management
Create and manage orders for different sales processes over a simplified CRM dashboard. We help you manage quotas and work with orders and invoices to get paid faster and get complete insights into your business finances. Automate miscellaneous processes to offer superior customer experiences. Tap into CRM to:
- Save your workforce from repetitive and tedious tasks.
- Simplify quote, order, and invoice management.
- Tap into efficient operations in no time.
Opportunity Management
Capitalize on market trends that add to your business and improve your revenue with our opportunity management feature on CRM. It helps you prioritize data to drive decisions that add to your operations. Now, track all your opportunities in one place to:
- Monitor relevant market development to help detect opportunities.
- Uncover trends that add to your business.
- Leverage market trends to maximize profits.
Report Analysis
At Brainvire, we design the ideal CRM to support your business. All our software is equipped with the right reporting tools to give you a real-time overview of your operations, backed by several sales and opportunities. We help you leverage bite-sized, actionable insights that yield returns. Now easily:
- Decrypt complexities of aggregated data with intelligent report analysis.
- Access CRM features that improve your operations.
- Get details that keep you ahead of your competitors.
Customer Engagement
Customer engagement is a crucial aspect of business operations. Our CRM modules are designed to help you align your operations while maintaining customer engagement via calls, tasks, and meetings. We help you access all these modules under one simple dashboard and follow the required activities to move customer relationships forward.
- Access calls, meetings, and other tasks under one platform.
- Schedule and manage all your operations thoroughly.
- Follow the necessary activities to take your customer retention forward.
Order Management Solution
We design robust CRM solutions that help you connect your business to the eCommerce segment. Our solutions are designed to integrate Magento, Shopify, and eCommerce seamlessly. We help you access a unified customer view by including purchases, inquiries, and support requests.
- Integrate the aspects of eCommerce into your business
- Access abandoned cart analytics
- Access data based on historical sales record
2000+
Sales Users
200+
Workflow Automation
35%
Reduction in Manual Work
12+
Years of Experience
Ready to Scale? Switch to the Future of Smarter eCommerce CRM.
Get Started Now!Why Dedicated CRM is Essential for eCommerce Success
Integration with eCommerce Platforms
integrations with popular eCommerce platforms such as Shopify, Magento, and WooCommerce. This integration allows businesses to sync customer data, orders, and inventory between their e-commerce platform and CRM system seamlessly.
Sales Automation
Solves lead leakage and manual follow-up. Features like lead scoring, pipeline management, and automated emails streamline the sales process, ensuring no potential lead is missed.
Personalized Marketing
With CRM, businesses can segment their customer base based on various criteria such as purchase history, demographics, and behavior. This segmentation enables personalized marketing campaigns tailored to specific customer groups, leading to higher conversion rates and customer satisfaction.
Detailed Customer Insights
Our CRM solutions do an excellent job of analyzing individual customer data. Leverage data-driven CRM solutions that offer comprehensive insights into customers for effective marketing.
- Complete customer profiling with key insights into their purchase procedures.
- In-depth information about your customers to derive effective data.
- Access to insightful data to create the right, result-bearing data sets.
Improved Customer Service
Imparting values to your customers can be different from your eCommerce business needs. We pair your operations with effective customer service automation to help deliver seamless support and stand out with your operations.
- Automated customer services to free up a majority of your resources.
- Improved customer support for better goodwill in the market.
- Use of AI-powered chatbots to improve the availability of customer services.
Better Sales Generation
Generating amplified sales requires comprehensive and effective efforts. We bring you the essential features and functionalities to augment conversion tactics and drive better results. Let’s convert visitors into paying customers.
- Use current sales data to generate referrals for new customers.
- Leverage detailed insights to identify sales leads and improve customer acquisition.
- Decrypt what works best for your business and implement it in your campaigns.
Real-Time, Customizable Reports
Don’t miss out on customer expectations during your ongoing operations. Get real-time insights from our customizable CRM solutions to better understand customers and make informed decisions for better results.
- Tap into real-time data to analyze the success of ongoing campaigns
- Leverage multi-level data to get clear insights into your operations at a granular level
- Identify and amplify what works best for your business
Workflow Automation
Workflow management requires comprehensive organizational effort from every stakeholder. Our CRM solution has advanced features to help automate workflows and monitor relevant real-time changes to ensure more effective and effortless workflow management.
- Minimize the need for human input by automating repetitive, miscellaneous tasks and activities.
- Improve the flow of tasks, documents, and information across work-related activities.
- Create better administrative oversight of your operations
Streamlined Customer Data
Brainvire enables you to leverage such data sets with streamlined customer data that offers detailed insights for better management. Don’t just source customer data from multiple sources; utilize it to add an edge to your business.
- Eliminate any possibility of copying data from your database.
- Streamline your operations, access better customer management, and improve revenue.
- Accelerate your customer onboarding process by merging data across various sources and improving your operations.
Our Proven 4-Step CRM Implementation Process
Assessment and Planning
Detailed assessment to understand your business's operational nature and specific eCommerce CRM needs.Data Migration and Integration
Initiate the migration process to securely transfer and integrate all essential legacy data.Configuration and Customization
Configure and tailor your CRM to align perfectly with your business requirements and workflows.Training and Adoption
Experts familiarize your team with the CRM features to maximize user adoption and operational impact.
Need Certified Experts? Hire Our Top-Rated eCommerce CRM Consultants
Certified CRM Experts
Customer Service and Support
Enhanced Customer Engagement
Take Your Business To Greater Heights with a Feature-rich CRM solution.
Start Generating Results!Incorporating the Possibilities of AI in CRM for eCommerce
Chatbots
Ensuring prompt response to customer queries is resource-intensive. We understand that very well and provide AI-powered chatbots that resolve customer queries in real time and ensure better experiences.
Personalized Customer Interaction
Our solutions use AI-powered features to understand your customers and deliver personalized customer interactions. These solutions will determine specific customers’ names, preferences, and more to provide personalized customer interactions.
Automated Ticketing and Routing
Ticketing and routing are complex and tedious procedures requiring many resources. Our solutions have advanced AI-powered features to automate every procedure relevant to ticketing and routing to eliminate clutter.
Automated Email Responses
Brainvire creates highly futuristic CRM solutions with futuristic abilities, such as automated email responses. Our CRM solution analyzes an email’s content and delivers automated responses that align with the customer’s query.
Sentiment Analysis and Reply
Understanding your customers’ sentiments is one of the best ways to strike the right cord with them. Brainvire’s AI-powered CRM features help analyze customers’ sentiments and send automated replies based on those insights.
Predictive Analytics
Analytics is one of the most important drivers of success in today’s fast-paced, digitized business environment. Our CRM solutions offer advanced AI-powered predictive analytics that helps make informed decisions and avoid risks.
Fraud Detection
Brainvire helps strengthen your fraud detection policies with advanced AI-powered abilities. We use AI-powered features to detect any unusual activities and report them to the admin to prevent any unlawful or fraudulent activities within the organization.
Core CRM for eCommerce Expertise
Marketing Automation
Start saving resources with advanced marketing automation features that align with your business’s unique needs. Our CRM solutions will help save resources without compromising the effectiveness of marketing campaigns.
- One platform to automate different aspects of your marketing operations
- Leverage your workforce into more advanced aspects of your business.
Sales Automation
Managing comprehensive sales processes is not easy. Brainvire offers effective eCommerce CRM solutions that help automate every sales process. This helps businesses focus on other value-driven tasks for better growth.
- Automate sales throughout your business process for better opportunities
- Close more deals and earn higher revenue to unlock the future of your operations.
Customer Support
Businesses do not have an alternative to always providing customers with proper support. Our solutions leverage the potential of advanced technologies, such as AI, to help businesses deliver superior customer support and enhance customer loyalty.
- Scale your operations with chatbots managing customers for you
- Implement improved customer support throughout your work processes
Reports and Analytics
Give your business the possibilities of advanced reports and analytics. Our custom solutions allow users to create customized reports based on their company needs and objectives. They may choose the data fields, metrics, and parameters to include in the report and use filters to customize the findings.
- Target and retarget different fields for accurate reporting
- Create custom situations to implement company objectives
Best Options For eCommerce CRM
Dynamic 365 CRM
Dynamic 365 CRM is one of Microsoft’s best CRM solutions. It is equipped with advanced features to meet changing market needs. This solution helps you monitor your customer base and leverage customizations to drive results.
What Our Clients Say About Us
With 500+ 4.8 ratings for our digital transformation services on varied platforms.
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Frequently Asked Questions (FAQs)
What Is CRM Software?
A CRM (Customer Relationship Management) software is an application designed to manage customer relationships, contacts, and sales processes.
How does a CRM software help my business?
CRM helps your business by delivering superior customer experiences, enhancing loyalty, and centralizing data for improved sales efforts.
Will My Data Be Safe on the CRM System?
Yes, Brainvire CRM provides advanced data security and privacy measures, including end-to-end encryption, to keep your data safe at all times.
Is Your CRM System Customizable?
Yes. Our CRM experts customize solutions based on your business’s unique needs, requirements, and industry vertical.
Can Brainvire Help Me with the CRM Integration Process?
Yes. We have the essential tools and talent to seamlessly manage all your CRM implementation and integration processes.
I want to migrate my business from one CRM to another. Can Brainvire help?
Yes. Our experts can help you upgrade and migrate data from your existing CRM solution to a new one without data loss.
Do you offer post-launch support and maintenance?
Yes. We ensure full support and maintenance even after deploying the CRM solution to guarantee continuous operation.
What is the benefit of opting for an Open Source Platform?
Open-source platforms offer better security, flexibility, and performance, providing stability and greater control over customizations.
What is the usual timeframe for a CRM implementation project?
Implementation timelines vary based on complexity, but a standard deployment with data migration typically ranges from 3 to 6 months.
How can Brainvire help me with my CRM needs?
Brainvire provides end-to-end CRM implementation, development, and support, addressing all your CRM needs under one roof.